Housekeeping Manager

Sage Hospitality Group; Boulder (CO); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Sage Hotel & Restaurant Discounts跨US

Medical, Vision, Dental Insurance

Independence Plan- flexible time off

401(k) + Company Match

Free RTD Ecopass

Hilton Discounts

Eligible to participate in Sage bonus,

Company paid Basic Life and AD&D

Pet Insurance

Company-paid short-term disability

Tuition Reimbursement up to $2,000

Paid FMLA leave up to 12 weeks

Employee Assistance Program

Job summary

Sage Hospitality Group is seeking a Housekeeping Manager for The Hiltons on Canyon in Boulder, CO. You will assist the Executive Housekeeper in managing associates and ensuring cleanliness across hotel areas, including guest rooms, public spaces, laundry, and back-of-house operations.

Ideal candidates have 1–2 years in a related role, strong leadership, and excellent guest service skills. The role emphasizes adherence to safety standards and teamwork across departments, with competitive benefits

Qualifications

• Education: one to two years of post-high school education.
• Experience: one to two years of related employment with this company or others.
• Knowledge/Skills: self-starting, professional appearance, ability to communicate with guests.

Responsibilities

• Direct, interview, hire and coach housekeeping staff.
• Lead pre-shift meetings and assign duties.
• Assist in interviewing and selecting new associates.
• Monitor staff productivity and adjust staffing as needed.
• Handle employee concerns and disciplinary actions as required.
• Determine materials and supplies to be used and stocked.
• Supervise cleaning of guest rooms and public areas; ensure SOPs and health standards.
• Provide emergency training and protect hotel assets.
• Assign tasks to ensure smooth housekeeping operations.
• Manage inventory of supplies at shift start and control costs.
• Respond to guest requests and log items in Lost and Found.

Skills

Self-starting

Guest communication

Appearance standards

Education

Post-high school education

Job description

Why us?

Uniquely Colorado Crafted and located in the new Heart of Boulder, The Hiltons on Canyon (Embassy Suites & Hilton Garden Inn Boulder - Canyon Boulevard & 28th Street) is your new urban retreat. Step foot into the space, and you will experience the attention to detail of these inspired properties.

The Perks:

• Sage Hotel & Restaurant Discounts across the US
• Medical, Vision, Dental Insurance
• Independence Plan- flexible time off policy
• 401(k) + Company Match
• Free RTD Ecopass
• Hilton Discounts
• Eligible to participate in Sage bonus plan. Up to 10% of your salary.
• Company paid Basic Life and AD&D insurance coverage, with option to enroll in additional coverage
• Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance
• Company-paid short-term disability
• WINFertility guidance for those enrolled in Sage medical plan
• Calm Health Application Subscription
• Tuition Reimbursement of up to $2,000 per calendar year
• Paid FMLA leave for up to a period of 12 weeks
• Employee Assistance Program
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

Come join our incredible Housekeeping team at The Hiltons on Canyon. We are looking for those who have a passion for service and a drive for results.

At Sage Hospitality we dare to be different; not only in the experience we provide our guests, but also in the experiences we provide our team members. We believe in being true to ourselves and employing our passions. We are not just looking for employees; we are looking for storytellers; we are looking for experiential guides! Our guides are laid-back but attentive, genuinely enthusiastic, and creative daydreamers who want to share their passion with others and the community!

Opportunity will be posted through August 21, 2026

Job Overview

The Housekeeping Manager assists the Executive Housekeeper in managing associates’ and ensuring the cleanliness and sanitation of the hotel, guest rooms, public areas, laundry and other assigned areas. Coordinates all functions of the Housekeeping and Laundry departments and ensures impeccable levels of cleanliness and upkeep. Must demonstrate excellent leadership, communication and team building skills with associates, peers and across departments.

Responsibilities

• Primary duties include; directing, interviewing, hiring, counseling, plan work schedules, assign work duties of Housekeeping associates.
• Lead pre-shift meetings communicates arrivals, departures, identifies VIP’s, delegates room assignments and duties.
• Assist the Executive Housekeeper in interviewing and selecting new Associates for hire
• Monitor the housekeeping staff and their productivity and efficiency for the purpose of recommending promotions or other changes in their status
• Assist the Executive Housekeeper in the handling of employee complaints and grievances and disciplining them up to termination when necessary
• Determine the type of materials, supplies, and tools to be used or merchandise to be bought, stocked and sold.
• Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
• Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.
• Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
• Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
• Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
• Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.

Qualifications

Education/Formal Training

One to two years of post-high school education.

Experience

Experience required by position is from one to two years of employment in a related position with this company or other organization(s).

Knowledge/Skills

• Self-starting personality with an even disposition.
• Ability to meet standards of appearance.
• Can communicate well with guests.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area.
• Bending/kneeling -dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes.
• Ability to communicate with guests, housekeepers/main linen room attendant, supervisor.
• Ability to assess required reaction to meet standards.
• Mobility -movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture.
• Continuous standing -continuously standing and/or walking to accomplish all that is required for position.
• Climbing stairs -approximately 40 steps 15% of 40 hour week.
• No driving required.

Environment

Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Inside 95% of shift.

Salary

USD $60,000.00 - USD $65,000.00 /Yr.