PM Order Writer (1475)

Rite Rug Co.; Romulus (MI); On-site; USD 36,000 - 44,000; Full time

Job summary

Rite Rug Co. based in Romulus, MI is seeking a PM Order Writer responsible for ensuring timely order writing and scheduling of materials for installation. This role involves close collaboration with Property Managers and Production Managers to fine-tune schedules and ensure proper documentation.

Ideal candidates will have strong organizational and communication skills to manage complex job requirements and customer service expectations effectively. The position offers an annual salary of $40,000.

Qualifications

• Experience in scheduling and order writing preferred.
• Strong communication and organization skills.
• Ability to work with different departments effectively.

Responsibilities

• Ensure materials are ordered and arrive on time.
• Manage scheduling adjustments with Property Managers.
• Maintain job file organization and documentation.
• Provide customer service support for order issues.

Skills

Scheduling

Customer Service

Order Management

Communication

Job description

PM Order Writer (1475)# PM Order Writer (1475)Romulus, MI 48174## OverviewSalary Range$40,000.00 - $40,000.00 Salary/yearLevelEntry## DescriptionRite Rug must hit schedules on time; the proper materials and job information must accompany each work order. The Order Writer shall consistently ensure the following functions are performed.**Scheduling:*** Check that materials for upcoming jobs have been ordered properly, are scheduled to arrive on time, and, finally, have arrived at the local warehouse in time for installation* Expedite materials when necessary/possible, working with Purchasing, Branch Manager, and local suppliers* Work closely with Property Managers or Maintenance supervisors with regard to schedule adjustments/changes* Advise Field Supervisor and Production Manager of schedule changes* Schedule jobs based on customer-established systems**Writing:*** Based on customer-specific processes, key and order materials in a timely manner* Print work orders and attach appropriate diagrams, maps, etc.* Establish with Sales all pricing, selections programs, billable services charges, etc.* Work closely with Sales regarding specific needs and instructions; **add notes to work orders** and clarify with Production Manager as needed* Maintain filing system for job files, floor plans, etc.* Reconcile with Production Manager and Sales extra materials and labor charges* Monitor margin levels and report/discuss low-margin CGs with Sales and Regional Office Manager**Customer Service:*** Work closely with Property Managers to schedule, expedite, and follow up on customer service* Check-in with Field Supervisor and Production Manager to confirm progress and completion of inspections, finish work, and/or installations;* Especially monitor complicated jobs and hot/repeat issues;* Escalate dire service situations to Production Manager* Answering calls/ directing to the appropriate person(s)The Order Writer is the critical hub for information and action in Rite Rug operations. Resolving problems and expediting issues are this person's prime objectives.