PM, Network, Help Desk, Application Support for Housing Authority

Management Applications, Inc.; Pasadena (CA); On-site; USD 80,000 - 120,000; Full time

Job summary

A leading provider of Managed IT Services is seeking experienced IT Professionals for the Housing Authority of the City of Los Angeles. The roles encompass responsibilities in helpdesk, network management, project management, and strategic IT support. Candidates must demonstrate proficiency in IT certifications and a strong track record in related support roles. Application requires a concise resume and salary expectations.

Qualifications

• Experience with IT infrastructure support and maintenance.
• Strong background in helpdesk and network management.
• Proficient in project management methodologies.

Responsibilities

• Provide helpdesk and desktop support.
• Manage network services and IT asset documentation.
• Oversee application support and maintenance operations.

Skills

Helpdesk Support

Project Management

Network Connectivity

Application Support

IT Asset Management

Education

IT Certifications

Job description

PM, Network, Help Desk, Application Support for Housing Authority

Management Applications, Inc., a leading provider of Managed IT Services and Network Management, Design and Implementation is seeking High-Level IT Professionals for the Housing Authority of the City of Los Angeles to provide maintenance and support of its technology infrastructure as well as other information technology services.

Job Responsibilities and Experience Requirements:

Support

• Helpdesk and Desktop Support and Administration
• Datacenter and Server Support and Administration
• Network Connectivity (Multiple Location Network)
• IT Asset Inventory and Documentation
• Project Management
• Architecture, Engineering and Design Services (technical infrastructure, tools and utilities, security etc.)
• Security and Disaster Recovery
• Change Management
• Third Party Coordination
• Application Support and Maintenance
• Telecom and Voice Support Services

Strategic

• Support the IT department to enhance departmental coordination and service provisioning to users
• Establish robust governance mechanism
• Implement best of breed project management office
• Provide technology thought leadership and solution architecting to HACLA
• Leverage best practices & competencies to drive improvements

Operations

• Reduce time, effort and cost on operational activities by utilizing industry standards, deploying tools and standardization
• Measure, track, report and improve quality of service to users
• Leverage best-practices in managing operations optimization

Positions:

Site Manager/Project Manager

Helpdesk Manager

Network Services Manager

Help Desk Staff

Network Staff

Applications Support Staff

Job Application Instructions:

To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements. Please also list all IT certifications within your resume.