PM In Room Dining Server (Full Time)

Grand Hotel Golf Resort and Spa, Autograph Collection; Fairhope (AL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Hotel discounts

Marriott discounts

Job summary

Grand Hotel Golf Resort & Spa, Autograph Collection on the Alabama Gulf Coast invites you to join our In-Room Dining team. Deliver room service orders with care, ensuring products arrive presented to the highest standards and guests feel welcomed at their door.

As an In-Room Dining Server, you will showcase attentiveness, garnish dishes, brew coffee, and partner with colleagues to maintain seamless service across shifts, delivering memorable hospitality in a luxury setting.

Qualifications

• Hospitality-oriented guest service experience preferred.
• Ability to present dishes attractively and maintain cleanliness.
• Strong communication and teamwork skills.

Responsibilities

• Guest Interaction: Welcome and engage guests with a warm, professional demeanor.
• Timely Delivery: Serve Room Service orders promptly while maintaining presentation standards.
• Presentation & Preparation: Garnish, decorate, and assist in beverage prep to enhance guest experience.
• Attentive Service: Address guest requests with a proactive and friendly approach.
• Operational Support: Assist with side work and support teammates as needed.

Skills

Guest interaction

Timely delivery

Presentation & garnish

Attentive service

Team collaboration

Job description

Step into a rewarding career as an In-Room Dining Server at the luxurious Grand Hotel Golf Resort & Spa, Autograph Collection, part of the renowned PCH Hotels & Resorts portfolio. Located along the picturesque Alabama Gulf Coast, the Grand merges rich Southern charm with modern elegance, offering guests exceptional dining experiences from the comfort of their rooms. Join our hospitality team to create memorable in-room dining moments that showcase thoughtful, attentive service and beautifully presented dishes. Discover the Grand Life—where exceptional guest service and culinary excellence come together!

As an In-Room Dining Server, your primary role is to deliver Room Service orders promptly, ensuring that guests enjoy an outstanding, in-room dining experience. You’ll take pride in the presentation of each dish, garnishing and preparing meals before delivery. In this role, you’ll have the opportunity to deliver delightful moments to guests, bringing both meals and a friendly, attentive service right to their door.

Key Responsibilities

• Guest Interaction: Approach every delivery with a warm, positive attitude, ensuring each guest feels valued and enjoys a seamless in-room dining experience.
• Timely Delivery: Promptly deliver Room Service orders to guest rooms, ensuring all items meet presentation standards.
• Presentation & Preparation: Garnish and decorate dishes, brew coffee, toss salads, and portion desserts to elevate the guest experience.
• Attentive Service: Remain responsive to guests' needs during delivery, addressing requests and providing friendly service.
• Operational Support: Complete side work tasks to support Room Service operations and assist team members as needed.

Perks & Benefits:

• Comprehensive health, dental, and vision plans with both FSA and HSA options.
• 401(k) with company matching to help plan for your future.
• Discounts on hotel stays, dining, golf, and retail at PCH properties.
• Marriott worldwide discounts for travel and accommodations.

Join our team at the Grand Hotel Golf Resort & Spa, where delivering an exceptional guest experience is our passion, and unforgettable in-room dining moments are our specialty!