PM Housekeeping Room Attendant (Full-Time) l InterContinental Miami Downtown

InterContinental Hotels Group; Miami (FL); On-site; Full time

Job summary

InterContinental Hotels Group is seeking a Full-Time Room Attendant for their Miami location. The role involves maintaining high standards of cleanliness in guest rooms, assisting guests, and ensuring a welcoming environment. The position offers a competitive hourly wage of $16.50 along with benefits, fostering an inclusive workplace.

Benefits

Paid time off

Medical/dental/vision insurance

401(k)

Hotel discounts worldwide

Qualifications

• Ability to lift up to 50 pounds and stand for long periods.
• Basic reading, writing, and math skills required.
• Flexibility to work nights, weekends, and holidays.

Responsibilities

• Ensure rooms are clean and welcoming for guests.
• Assist guests with needs such as toiletries or directions.
• Communicate effectively with other departments.

Skills

Physical ability

Attention to detail

Communication

Job description

PM Housekeeping Room Attendant (Full-Time) l InterContinental Miami Downtown

As the world's largest family of luxury hotels, we take pride in being genuine ambassadors of the InterContinental brand. Our passion for luxury travel spans cultures, creating warm and sophisticated experiences for those seeking a richer perspective on the world.

At InterContinental Hotels & Resorts, we want our guests to feel special, cosmopolitan, and In the Know, which means we need you to:

• Be charming by being approachable, confident, and respectful.
• Stay in the moment by understanding and anticipating guests’ needs, being attentive, and taking ownership of getting things done.
• Make it memorable by being knowledgeable, sharing stories, and showing your style to create moments that make people feel special.

InterContinental Miami features premier accommodations, convention, and meeting facilities, overlooking Biscayne Bay. We are proud to be a part of a well-established area of the city and have been recognized as one of South Florida's top workplaces by the Sun Sentinel.

Your day-to-day responsibilities:

As a Room Attendant, you will ensure our rooms and suites are always ‘fresh and welcoming’ for guests, creating a haven for relaxation or work.

• Maintain high standards to make each room special and memorable.
• Assist guests with needs such as toiletries or directions.
• Update your supervisor on room status and report repairs.
• Follow safety procedures and wear protective equipment when needed.
• Manage supplies efficiently to minimize waste.
• Reunite items with owners and log lost and found property.
• Maintain a professional appearance in your uniform.
• Perform ad-hoc duties as required, including deep cleaning or turndown services.
• Communicate effectively with other departments to ensure quality service.

Qualifications:

• Physical ability to stand most of the day.
• Capability to lift up to 50 pounds/23 kilograms and push/pull heavy objects.
• Ability to bend and kneel as needed.
• Basic reading, writing, and math skills.
• Flexibility to work nights, weekends, and holidays.

What we offer:

The hourly pay rate is $16.50, with benefits including paid time off, medical/dental/vision insurance, 401(k), hotel discounts worldwide, and other programs. We foster an inclusive environment where you can be yourself.

IHG is an equal opportunity employer: Minorities/Females/Veterans/Disabled.

Who we are:

As a pioneer in international travel since the 1940s, InterContinental Hotels & Resorts offers inspiring experiences for travelers seeking cultural diversity. Join us to embrace a world of opportunities and be part of a global luxury brand.

If you believe you're a great fit even if you don't meet every requirement, we encourage you to apply and start your journey with us today.