PM Greeter

Hyatt Regency Cincinnati; Cincinnati (OH); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Multiple Tiers of Medical Coverage

Dental & Vision Coverage

24/7 Teledoc service

Free Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off (vacation, sick, bereavm

401K Match

Job summary

Hyatt Regency Cincinnati is seeking a friendly Greeter/Cashier to welcome guests and assist with inquiries in a fast-paced hotel environment. You will handle cashiering duties, process check-ins/outs, and help ensure a seamless guest experience from arrival to departure.

The role requires excellent customer service and strong communication, with the ability to multitask while maintaining accuracy and professionalism.

Qualifications

• Provide welcoming guest service and assist with inquiries.
• Handle cash transactions accurately and securely.
• Maintain a clean cashier area and lobby.
• Coordinate with departments to ensure smooth guest experience.
• Read, write and speak English fluently.

Responsibilities

• Greet guests with a warm, friendly demeanor and assist with inquiries.
• Process check-ins/outs and handle cashiering duties efficiently.
• Ensure accurate cash handling and adherence to procedures.
• Keep the cashier station tidy and stocked for service.
• Collaborate with other departments to enhance guest experiences.
• Offer local recommendations and hospitality guidance to guests.
• Resolve guest issues proactively and professionally.
• Uphold the hotel brand standards and teamwork values.

Skills

Customer service

Communication

English fluency

Cash handling

Education

High School diploma or equivalent

Tools

Point-of-sale systems

Job description

Property Description

Join the esteemed team at Hyatt Regency Cincinnati, located in the heart of downtown Cincinnati, Ohio! As a leading hotel in the region, we are seeking talented and passionate individuals to be part of our team. With our contemporary design, modern amenities, and commitment to exceptional service, Hyatt Regency Cincinnati offers a dynamic work environment where you can thrive in your hospitality career. As an employee, you will have the opportunity to provide exceptional service to our guests and create memorable experiences. With a commitment to employee development and growth, Hyatt Regency Cincinnati offers opportunities for advancement and career progression. Join our team and be part of a culture that values excellence, teamwork, and guest satisfaction.

Overview

Are you a friendly and outgoing individual who enjoys providing excellent customer service? Join our team as a Greeter/Cashier and be the welcoming face of our establishment. We are seeking an enthusiastic candidate who can greet guests with a smile, assist them with inquiries, and handle cashiering duties efficiently. As a Greeter/Cashier, you will play a crucial role in creating a positive first impression and ensuring a smooth check-in/check-out process for our guests.

Summary:

• Welcome guests with a warm and friendly demeanor, creating a positive and inviting atmosphere
• Provide exceptional customer service, answering inquiries, and assisting guests with their needs
• Efficiently handle cash transactions, ensuring accuracy and compliance with company procedures
• Maintain a clean and organized work area, including the cashier station and lobby
• Collaborate with other departments to ensure seamless guest experiences
• Offer suggestions and recommendations for nearby attractions, dining options, and activities
• Demonstrate a proactive approach in resolving guest issues or concerns
• Uphold the hotel/resort's brand standards and contribute to a positive team culture

If you have a passion for providing exceptional customer service and enjoy interacting with people from all walks of life, we invite you to apply for the Greeter/Cashier position.

Join our team and be part of creating memorable experiences for our guests while working in a vibrant and dynamic environment.

Qualifications

• Excellent customer service skills
• Strong communication skills
• Read, write and speak English fluently
• High energy and enthusiasm
• Ability to multitask in a fast-paced environment
• Strong attention to detail
• Experience with cash handling and point-of-sale systems
• High School diploma or equivalent
• Ability to work flexible schedules, including weekends and holidays

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Salary Range

USD $16.00 - USD $16.00 /Hr.