PM-Dietary Worker - UChicago Medicine - Ingalls Patient Svc & Retail

Aramark; Phoenix (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Aramark is seeking a Dietary Worker to provide patient support and serve as a liaison for meal services. The role involves handling customer service functions, maintaining knowledge of therapeutic diets, and collaborating with healthcare professionals to ensure proper nutrition.

Benefits

Medical benefits

Dental benefits

Vision benefits

401(k) retirement plan

Paid time off

Qualifications

• Ability to function in a fast-paced call center environment.
• Maintain a friendly and efficient demeanor.
• Knowledge of therapeutic diets.

Responsibilities

• Answer phones and take menu orders.
• Serve food according to meal schedules.
• Collaborate with healthcare professionals.

Skills

Customer Service

Adaptability

Job description

**Job Description**

The Dietary Worker provides patient support via phone and software systems and serves as a liaison to other departments regarding patient meal services. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. This position requires working every Saturday and Sunday.

**Long Description**

COMPENSATION: The hourly rate for this position is $15.00. This is Aramark's good faith estimate of the compensation as of the posting date.

BENEFITS: Aramark offers comprehensive benefits for eligible employees, including medical, dental, vision, and work/life resources. Additional benefits may include retirement plans like 401(k) and paid time off such as parental leave and disability coverage. Benefits vary by location and are subject to legal requirements, employee eligibility, and work location. For more information, visit Aramark Benefits & Compensation.

The application process is open-ended; the position closes once a suitable candidate is hired. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws, including Fair Chance Ordinances such as San Francisco's.

**Job Responsibilities**

1. Function comfortably in a fast-paced, performance-based call center environment where calls are recorded and assessed to maintain performance standards.
2. Maintain a friendly, efficient, and positive customer service demeanor towards customers, clients, and co-workers.
3. Adapt to customer needs effectively.
4. Handle patient customer service functions such as answering phones, taking menu orders, and addressing questions or directing calls related to meal or nutritional needs.
5. Use software to record patient orders accurately.
6. Serve food according to meal schedules and department policies.
7. Maintain knowledge of therapeutic diets to ensure accurate meal ordering.
8. Collaborate with healthcare professionals to ensure proper patient nutrition.
9. Protect customer privacy, safety, and dignity by adhering to confidentiality and safety standards.
10. Comply with Aramark's operational standards, Business Conduct Policy, and all relevant regulations.
11. Be adaptable, willing to learn new skills, and perform duties as needed to meet organizational goals.