PM Cocktail Server

Hei Hotels Inc.; United States; Remote; USD 17,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Vacation leave

Sick leave

Holiday pay

Pet insurance

401(k) with match

Employee discounts

DailyPay access

Job summary

The Laura Hotel in Downtown Houston, part of HEI Hotels & Resorts, seeks a friendly server to welcome guests, pour drinks, and ensure a memorable dining experience. You will uphold beverage service standards, assist with setup, and work closely with culinary and bar teams to deliver consistent hospitality.

Preferred candidates have hotel or hospitality experience, strong communication, and the ability to handle cash and POS systems.

Qualifications

• Hotel or hospitality experience preferred.
• Ability to establish and maintain positive guest relationships.
• Knowledge of state liquor laws and POS systems.

Responsibilities

• Greet guests hospitably and serve drinks to standards.
• Follow state and corporate requirements for alcohol service.
• Prepare station for opening and closing shifts.
• Handle cash and banking per procedures.
• Participate in side-work and assist teammates as needed.
• Maintain attendance and reliability.

Skills

Guest service

Alcohol service

Communication skills

Job description

About Us

The story of The Laura Hotel is inextricably linked to the steamboat of the same name which inspired the property's rebirth. Just as The Laura once forged intrepidly ahead, navigating waters once thought impassable, our hotel will help to take Downtown Houston into a brave new future filled with culinary excellence, inspiring creativity, and opportunities for both business and pleasure too numerous to count.

We are building our team with passionate, hospitality focused individuals who are looking to create a memorable experience for our guests. When you join the family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from free lunch, discounted parking to travel benefits, and much more.

We value U.S. military experience and invite all qualified military candidates to apply.

With a variety of world-class brands in our portfolio, hotel locations throughout the United States, and an unparalleled suite of tools, technology, and training, we are able to provide our associates with a truly unique opportunity to grow and build their future.

Compensation

Tipped/Service Charge Eligible? Yes Discretionary Performance Bonus Eligible? No

Overview

Serve guests in a hospitable manner to ensure positive guest experience.

Essential Duties and Responsibilities

• Hospitably greet, prepare and serve drinks to guests according to HEI Hotels and Resorts beverage service standards.
• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Prepare station for readiness prior to opening and closing of each shift.
• Follow all cash handling and bank operating procedures as outlined by HEI Hotels and Resorts.
• Perform all side work duties according to side work schedules.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Qualifications and Skills

• Hotel experience preferred.
• Ability to establish and maintain effective working relationships with associates, customers, and patrons.
• Ability to use point of service computer.
• Full knowledge of state liquor laws.
• Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

• HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
• For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.
• Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.
• HEI also provides pet insurance through the ASPCA.
• For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.
• Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.
• Specific details and eligibility of these programs vary by location and employment status.
• We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.