Plus-Size Fashion Concierge — Customer Experience Pro

L01 Lane Bryant Brands Opco LLC; Daytona Beach (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

The Lane Bryant Associate position at KnitWell Group is dedicated to creating a hospitable store environment through proactive customer engagement that supports the achievement of company goals.

Success characteristics include a warm, welcoming atmosphere with strong communication, brand representation through fashion knowledge, and seamless integration of the Omni experience across sales and service and store operations.

Qualifications

• Strong sales or hospitality experience preferred with demonstrated ability to meet or exceed performance standards.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Proficient and confident utilizing mobile technology (e.g. Registers and iPad) to engage with customers.

Responsibilities

• Identifies customer needs & wants with curiosity and confidence through intentional conversation.
• Uses company resources to reinforce the brand experience and facilitate/build strong, enduring relationships.
• Shares and represents current products, fit and fashion trends with customers to appropriately wardrobe, inspire and build trust.
• Supports areas of operational energy as needed and ensures safety and compliance in the store.

Skills

Sales experience

Hospitality mindset

Flexible schedule

Mobile tech

Job description

The Lane Bryant Associate position at KnitWell Group is dedicated to creating a hospitable store environment through proactive customer engagement that supports the achievement of company goals.

Success characteristics include a warm, welcoming atmosphere with strong communication, brand representation through fashion knowledge, and seamless integration of the Omni experience across sales and service and store operations.