Plumbing Warranty Technician

Frank Gay Residential; Orlando (FL); On-site; USD 75,000 - 125,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401k matching

PTO & holidays

Job summary

Frank Gay Services in Orlando, FL, is seeking a skilled Residential Plumbing Warranty Technician who takes pride in solving problems and delivering top-notch service to our customers. The role covers diagnosing plumbing issues, educating customers, and managing on-site service processes with a focus on warranty claims.

You will inspect and diagnose systems, communicate findings, maintain inventory, and document work while upholding professional conduct.

Qualifications

• 3-5 years of experience in residential plumbing services.
• Extensive knowledge of plumbing codes and safety procedures.
• Experience managing a fleet vehicle and product inventory.
• Sales and Customer Service experience required.
• Must pass motor vehicle & background check and drug screen.
• Superb customer service skills, honest, dependable, and reliable.

Responsibilities

• Inspect, troubleshoot, and diagnose residential plumbing systems.
• Identify & communicate plumbing issues with customers.
• Educate customers on their plumbing systems, functions and needs.
• Maintain a fully stocked inventory for each job.
• Document work performed by following company procedure.
• Maintain professional conduct and appearance in all working conditions.
• Set up plumbing service or installation calls when needed.

Skills

Residential plumbing

Customer service

Diagnostics

Warranty claims

Sales experience

Inventory management

Job description

Overview

AtFrank Gay Services, we’re looking for a skilled residentialPlumbingWarrantyTechnicianwho takes pride in solving problems and providing top-notch service to our customers. Whether you’re experienced inelectricaldiagnostics, repair, or warranty claims, we’ve created a workplace where your expertise is valued, and your career can thrive.

Step into an environment that is built on transparency and collaboration, with a management team who is hands‑on with support, and challenges you to become better. You’ll have access to the tools, regular trainings, and support you need to excel. We offer clear paths for advancement, a collaborative environment, and a team that recognizes and rewards hard work.

Join Frank Gay Services and be part of a company that supports your growth while helping you make a difference for our customers every day. Your skills are essential to our success, and we’re here to help you achieve your career goals.

Compensation:

• $75,000 - $125,000+/yr

Why YOU Should Join Our Team:

• Competitive Pay: Your hard work deserves top compensation.

• Comprehensive Benefits: Medical, Prescription, Dental, and Vision plans to keep you and your loved ones healthy.

• Security & Growth: Disability & Term Life Insurance, plus matching 401k benefits.

• Career Development: Ongoing training & development with clear pathways for growth.

• Paid Time Off: Paid Holidays & PTO to ensure you can recharge and enjoy life outside of work.

What YOU Will Do:

• Inspect, troubleshoot, and diagnose residentialplumbingsystems

• Identify & communicateplumbingissues with customers

• Educate customers on theirplumbingsystems, functions and needs

• Maintain a fully stock inventory for each job

• Document work performed by following company procedure.

• Maintain professional conduct and appearance in all working conditions

• Set upplumbingservice or installation calls when needed

What We Need from YOU:

• 3-5 years of experience in residentialplumbing services

• Extensive knowledge of theplumbingcodes and safety procedures

• Experience managing a fleet vehicle and product inventory

• Sales and Customer Service Experience required

• Must pass motor vehicle & background check and drug screen

• Superb customer service skills, honest, dependable, and reliable

• Physical dexterity