Plumbing Technician

Streamlineplumbinginc; Durham (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

Join a vibrant team at a leading plumbing service provider in North Carolina focused on customer satisfaction and professional growth. As a plumber, you'll perform inspections, repairs, and foster relationships with clients while upholding the company's core values and gaining valuable experience.

Benefits

100% Employer Paid Medical and Dental insurance

Two+ weeks of Paid Time Off (PTO)

401k with company match at 3%

Fully stocked Company Truck to take home

Weekly paid training

Employee appreciation activities

Qualifications

• 1-3 years of experience in plumbing.
• Valid driver's license and clean driving record.
• Strong technical skills and knowledge of industry best practices.

Responsibilities

• Diagnose and repair plumbing systems and fixtures in residential homes.
• Maintain accurate records of work performed and materials used.
• Guide customers to informed buying decisions.

Skills

Technical skills

Customer service

Communication

Tools

Service Titan

Job description

Description

In this role, you will conduct thorough inspections, identify issues, and perform necessary repairs or replacements in residential plumbing systems. You’ll have the opportunity to build strong customer relationships, listen to their concerns, and understand their unique needs, crafting options to meet them. You'll provide expert Plumbing guidance to help them make informed and confident decisions regarding their systems. Maintaining a professional appearance, understanding Key Performance Indicators, and upholding Streamline's Core Values and Guiding Principles are essential aspects of this role.

Duties and Responsibilities:

• Diagnose and repair plumbing systems and fixtures in residential homes.
• Build relationships with customers, learn more about their needs, and build lifetime members.
• Guide customers to informed and confident buying decisions by addressing client concerns and ensuring satisfaction.
• Maintain accurate records of work performed and materials used.
• Maintain communication with dispatch and your manager
• Keep your company truck clean and inventory-ready
• Participate in training to grow and develop as a professional
• Maintain Streamline Core Values & Guiding Principles
• Master the NexStar Service System
• Maintain professional appearance
• Participate in the On-Call Rotation
• Understand Key Performance Indicators

Requirements

• 1-3 Years of Experience
• Valid driver's license and clean driving record
• Strong technical skills and knowledge of industry best practices
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Have or be willing to get the proper certifications. We can help you with this.
• Experienced with Service Titan or Similar Software CRM.

Physical Requirements:

• Ability to lift and carry heavy equipment and materials (up to 50 lbs).
• Ability to work in various environments, including confined spaces and outdoor settings.
• Ability to stand, walk, and perform repetitive tasks for extended periods.

Benefits:

• Competitive Commission Based Pay!
• 100% Employer Paid Medical and Dental insurance
• Two+ weeks of Paid Time Off (PTO) and six company holidays
• Special PTO for your Birthday and a loved one’s Birthday!!
• Vision insurance and supplemental insurance options are available
• 401k with company match at 3%
• Fully stocked Company Truck to take home
• Company iPhone and iPad
• 8 Company-paid uniforms
• Weekly paid training and 1:1 with Manager
• Tool Purchase Program
• Employee appreciation activities and events
• Career path and growth opportunities- ask about our Levels Program
• A supportive team environment focused on celebrating success and giving back to the community.
• AND SO MUCH MORE!

Our Culture:

At Streamline Services, we foster a vibrant culture built on teamwork, dedication, and celebration of achievements, guided by our Core Values:

• Dependable: Do what you say and have each other’s back.
• Dedicated: Commit to finishing strong and doing it right.
• Positive: Bring more love and positivity to others than you take—make it fun!
• Eager to Learn: Knowledge is power; be 1% better every day.
• Process-Driven: It’s a 20-mile march. Be disciplined and trust the process.
• Humble: Put others first and serve beyond yourself—be authentic.

We prioritize individuals who resonate with our culture and are confident that our training programs can equip them with the necessary skills. Joining our team isn't just about a job—it's about becoming part of a supportive community where personal and professional growth is celebrated and fostered every step of the way.