Plumbing Showroom Counter Sales Specialist

ADVANCE PLUMBING SUPPLY OF WALLED LAKE INC; Walled Lake (MI); On-site; USD 30,000 - 42,000; Full time

Job summary

ADVANCE PLUMBING SUPPLY OF WALLED LAKE INC is seeking a full-time counter associate at our Walled Lake, MI location. You will assist customers, handle payments at the POS, and help maintain product displays while providing excellent service and product knowledge.

The role requires the ability to lift up to 50 pounds, thrive in a fast-paced, customer-focused environment, and use basic computer tools and internal databases to support sales and inquiries.

Qualifications

• Lift up to 50 pounds.
• Excellent problem-solving skills and leadership qualities.
• Capable of working in a fast-paced environment, in a customer focused role, with high attention to detail and speed.
• Drive to identify customer needs and provide profitable solutions while educating on product knowledge.
• Basic computer experience such as Microsoft Office and POS and internal database software.

Responsibilities

• Assist customers who purchase and/or pick up merchandise.
• Collect payment method using point-of-sale system.
• Maintain quality of products and service while supporting customers with inquiries.
• Support team members in servicing customers, answering phone calls, stocking merchandise, and pulling orders for delivery.
• Provide alternative suggestions or complementary products beyond the original order.
• Maintains a neat counter area and updates product displays when applicable.
• Apply existing and company provided product knowledge while showcasing competitive advantage of company service.

Skills

Customer service

Problem-solving

Attention to detail

Communication

Education

High School Diploma or GED

Tools

Point-of-Sale (POS) system

Microsoft Office

Internal database software

Job description

ADVANCE PLUMBING SUPPLY OF WALLED LAKE INC is seeking a full-time counter associate at our Walled Lake, MI location. You will assist customers, handle payments at the POS, and help maintain product displays while providing excellent service and product knowledge.

The role requires the ability to lift up to 50 pounds, thrive in a fast-paced, customer-focused environment, and use basic computer tools and internal databases to support sales and inquiries.