Plumbing Service Technician - Up to $2000 Sign On Bonus

Hiller Plumbing, Heating, Cooling & Electrical; Nashville (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

401k Plan w/ Company Match

Paid Training

Job summary

Hiller Plumbing, Heating, Cooling & Electrical is seeking a dedicated plumber to enhance customer satisfaction through quality service. Responsibilities include adjusting and repairing sewage pumps, ensuring compliance with all applicable codes, and documenting service activities accurately.

The ideal candidate should have a high school diploma or GED, a valid driver's license, and experience in plumbing maintenance and repair. Join our family-oriented company and benefit from extensive training and career advancement opportunities.

Qualifications

• Experience preferred in installation, maintenance, troubleshooting and correcting diverse plumbing service issues.
• A valid driver’s license is required.

Responsibilities

• Create a positive customer experience by completing calls correctly.
• Adjust, repair, replace sewage and sump pumps.
• Complete all required documentation on services provided.

Skills

Installation and maintenance of plumbing systems

Troubleshooting plumbing issues

Customer service

Education

High School diploma or GED

Job description

Company Overview

Hiller’s 17 locations across 4 states proudly offers a 100% satisfaction guarantee of high‑quality residential home services. With more than 34 years in business, our family includes more than 850 Happy Faces and a fleet of over 600 vehicles.

Our mission: Be America’s Best home service company by providing care, growth and opportunity ensuring every team member is happy.

Why Join Hiller

At Hiller, we are committed to investing in our employees to help them reach their full potential. Through the development of trade knowledge and soft skills, our employees can succeed in their career and family goals. With our core value of CARE and standards that define who we are as a company, you will have the opportunity to build a lucrative and rewarding career.

• Family Owned & Care Culture
• OUR VALUES
• Healthy Work/Life Balance
• Established Career Paths
• Advancement Opportunities
• Year‑round work – NO LAYOFFS
• 401k Plan w/ Company Match
• Employee Referral Program
• Regular Performance Reviews
• Paid Training in our state‑of‑the‑art facility

Benefits

• Medical, Dental & Vision insurance
• Long and Short‑term disability
• Company paid $50,000 life insurance
• Company paid vacation
• Paid holidays
• Medical Flex Spending accounts – Family care

Position Responsibilities

• Create a positive customer experience by completing calls correctly the first time with quality and care to applicable codes and to Hiller standards to avoid refunds and recalls ensuring customer satisfaction
• Adjust, repair, replace sewage and sump pumps
• Communicate the benefits of Club Memberships
• Complete all required documentation on services, collect, record, and deliver fees to designated office administration
• Consistently provide accurate True Transparency pricing
• Cut, thread, assemble and install pipes; connect valves; caulk joints; and test finished job by allowing water to flow through correctly
• Perform a thorough and accurate plumbing inspection including Health & Safety Checklist and communicate findings to the customer in a written option sheet
• Perform all plumbing service and replacements to applicable codes
• Repair drain, sewer, and water lines
• When issues are identified, prepare a detailed finding report with pictures to discuss with the customer, present repair options to include cost using the options sheet
• Perform other duties as assigned

Education/Certification Requirements

Experience preferred in installation, maintenance, troubleshooting and correcting diverse plumbing service issues.

A High School diploma or general education degree (GED) required.

A valid driver’s license, approved to drive by the company’s insurance carrier.

EEO Statement

Hiller is an EEOC employer.

Pre‑Employment Screening

Applicants will be required to undergo pre‑employment drug screens and background checks.