Plumbing Service Technician - Growth, Stability & Benefits

happyhiller; Dickson (TN); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Vacation Paid

Job summary

Hiller is seeking a Plumbing Service Technician in Dickson, TN to perform installation, maintenance and repair work while delivering a superior customer experience and ensuring adherence to codes and company standards. You will document services, process payments, and promote Club Memberships.

The role emphasizes accurate pricing, safety, and high-quality workmanship, with paid training, benefits, 401k matching, and year-round work in a family-owned environment.

Qualifications

• Experience preferred in installation, maintenance, troubleshooting and correcting diverse plumbing service issues.

Responsibilities

• Create a positive customer experience by completing calls correctly the first time with quality and care to applicable codes and to Hiller standards to avoid refunds and recalls ensuring customer satisfaction.
• Adjust, repair, replace sewage and sump pumps.
• Communicate the benefits of Club Memberships.
• Complete all required documentation on services, collect, record, and deliver fees to designated office administration.
• Consistently provide accurate True Transparency pricing.
• Cut, thread, assemble and install pipes; connect valves; caulk joints; and test finished job by allowing water to flow through correctly.
• Perform a thorough and accurate plumbing inspection including Health & Safety Checklist and communicate findings to the customer in a written option sheet.
• Perform all plumbing service and replacements to applicable codes.
• Repair of drain, sewer, and water lines.
• When issues are identified, prepare a detailed finding report with pictures to discuss with the customer, present repair options to include cost using the options sheet.
• Perform other duties as assigned.

Skills

Plumbing

Troubleshooting

Installation

Maintenance

Customer Service

Education

High School Diploma or GED

Driver's License

Tools

Driver's License

Job description

Hiller is seeking a Plumbing Service Technician in Dickson, TN to perform installation, maintenance and repair work while delivering a superior customer experience and ensuring adherence to codes and company standards. You will document services, process payments, and promote Club Memberships.

The role emphasizes accurate pricing, safety, and high-quality workmanship, with paid training, benefits, 401k matching, and year-round work in a family-owned environment.