Plumbing Service Technician

Lever, Inc.; Rocky Mount (VA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Company vehicle

Tools & safety gear

Health insurance

401(k) match

Paid time off

Paid holidays

Life & disability insurance

Paid training & development

Career growth

Job summary

Davis Heating, Cooling, Plumbing & Electric in Rocky Mount, VA is seeking an experienced plumber to diagnose, repair, and install residential plumbing systems. You will handle service calls, communicate repair options to homeowners, and maintain accurate documentation.

A valid driver's license and strong customer service are essential. The role offers a company vehicle, tools and safety gear, and comprehensive benefits, with opportunities for professional growth and advancement within a

Qualifications

• 3+ years of residential plumbing service experience preferred.
• Strong diagnostic and troubleshooting skills.
• Knowledge of residential plumbing systems, repairs, and installations.
• Ability to communicate options and recommendations to homeowners.
• Comfortable working independently in customers' homes.
• Strong customer service and communication skills.
• Valid driver's license with an acceptable driving record.
• Experience with Service Titan heavily preferred.

Responsibilities

• Diagnose, repair, and maintain residential plumbing systems.
• Perform plumbing service, repairs, replacements, and installations.
• Work on water heaters, fixtures, faucets, toilets, piping, drains, and other plumbing systems.
• Identify the cause of plumbing issues and recommend the best solution.
• Present repair and replacement options clearly to customers.
• Complete estimates, invoices, and job documentation accurately.
• Maintain a clean and organized work area, vehicle, and tools.
• Follow all safety procedures, plumbing codes, and company standards.
• Provide excellent customer service on every call.

Skills

Residential plumbing

Diagnostics

Communication

Customer service

Independence

Tools

ServiceTitan

Job description

Davis Heating, Cooling, Plumbing & Electric| Rocky Mount, VA

At Davis Heating, Cooling, Plumbing & Electric, we believe great service starts with great people. For over 79 years, we’ve built our reputation on integrity, craftsmanship, and treating people the right way, including our team.

If you’re looking for a place where your work matters, where you can grow professionally, and where you’re supported by a strong team, you may have found your home at Davis.

We’re always looking for motivated individuals who want to build a long-term career in the skilled trades or home service industry.

Job Description

We are looking for an experienced plumber who can diagnose problems, make quality repairs, communicate with customers, and take pride in doing the job right.

Job Duties for Our Next Plumber

• Diagnose, repair, and maintain residential plumbing systems
• Perform plumbing service, repairs, replacements, and installations
• Work on water heaters, fixtures, faucets, toilets, piping, drains, and other plumbing systems
• Identify the cause of plumbing issues and recommend the best solution
• Present repair and replacement options clearly to customers
• Complete estimates, invoices, and job documentation accurately
• Maintain a clean and organized work area, vehicle, and tools
• Follow all safety procedures, plumbing codes, and company standards
• Provide excellent customer service on every call

Skills & Experience for Our Next Plumber

• 3+ years of residential plumbing service experience preferred
• Strong diagnostic and troubleshooting skills
• Knowledge of residential plumbing systems, repairs, and installations
• Ability to communicate options and recommendations to homeowners
• Comfortable working independently in customers' homes
• Strong customer service and communication skills
• Valid driver's license with an acceptable driving record
• Experience with Service Titan heavily preferred

What Success Looks Like for Our Next Plumber

• Shows up ready to work and follows through on commitments
• Takes pride in quality work and attention to detail
• Communicates clearly with customers and teammates
• Works safely and follows established processes
• Takes ownership, solves problems, and is willing to keep learning

Benefits for Our Next Plumber

• Company-provided vehicle and tablet
• Tool and safety equipment support
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and paid holidays
• Company-paid life and disability insurance
• Paid training and professional development
• Opportunities for career growth and advancement

$18 - $26 an hour