Plumbing Service Technician

Allbritten, The Barefoot Plumber; Fresno (CA); On-site; USD 55,000 - 85,000; Full time

Job summary

Allbritten, The Barefoot Plumber in California is seeking a Plumbing Service Technician to diagnose, repair, install, and maintain residential plumbing systems. You will apply strong technical knowledge and customer communication to guide customers toward informed decisions.

You will test systems, review codes, prepare estimates, and perform installations and underground work as needed. The role is field-based, safety-focused, and requires a professional appearance and clean driving record.

Qualifications

• Ability to read blueprints, building plans, technical manuals, and specifications.
• Excellent customer service and ability to explain complex plumbing issues clearly.
• Valid California driver’s license with an insurable driving record.
• Ability to work independently and complete assignments accurately the first time.
• Commitment to following safety procedures and company policies.

Responsibilities

• Diagnose and repair residential plumbing systems.
• Install pipe assemblies, fittings, valves, fixtures and appliances.
• Prepare written job estimates and explain options to customers.
• Perform underground plumbing installation and repair.
• Complete service documentation and time records.
• Safely operate company vehicles and maintain driving record.
• Comply with Cal/OSHA safety requirements.

Skills

Analytical skills

Blueprints reading

Customer service

Independent work

Team collaboration

Job description

Position Summary

The Plumbing Service Technician is responsible for diagnosing, repairing, installing, and maintaining residential plumbing systems. This position requires strong technical expertise, adherence to safety standards, and professional customer communication to guide customers toward informed and confident purchasing decisions.

Position Summary

The Plumbing Service Technician is responsible for diagnosing, repairing, installing, and maintaining residential plumbing systems. This position requires strong technical expertise, adherence to safety standards, and professional customer communication to guide customers toward informed and confident purchasing decisions.

This role is classified as non-exempt (hourly) and is eligible for overtime in accordance with California law and applicable Industrial Welfare Commission Wage Orders.

Essential Duties And Responsibilities

The following duties are representative of the position and are not intended to be all-inclusive. Additional responsibilities may be assigned as business needs require.

• Diagnose and repair residential plumbing systems, including water, gas, sanitary, and storm systems.
• Assemble pipe sections, tubing, and fittings using couplings, clamps, screws, bolts, cement, solvent, caulking, soldering, brazing, and welding equipment.
• Install pipe assemblies, fittings, valves, fixtures (sinks, toilets, faucets), and appliances (including water heaters and dishwashers).
• Measure, cut, thread, and bend pipe using hand tools and power equipment.
• Fill pipes or plumbing fixtures with water or air to test systems and detect leaks.
• Review applicable plumbing codes, building plans, and specifications to determine work details and procedures.
• Prepare written job estimates and clearly explain repair or replacement options to customers.
• Study building plans and inspect structures to assess materials, equipment needs, and installation sequencing.
• Locate and mark positions for pipe installations and connections using measuring instruments.
• Cut and access structural openings as necessary to accommodate installations.
• Hang supports and secure piping systems properly and safely.
• Perform underground plumbing installation and repair, including use of trenching or excavation equipment as appropriate.
• Install underground storm, sanitary, and potable water piping systems and connect fixtures accordingly.
• Perform drain clearing and debris removal as necessary during repairs or renovations.
• Complete service documentation, work orders, reports, and time records accurately and timely using company systems.
• Collect payment from customers at the completion of each job in accordance with company cash handling policies.
• Safely operate company vehicles and maintain an acceptable driving record in accordance with company vehicle policy.
• Comply with all company policies, safety standards (including Cal/OSHA requirements), attendance policies, dress code standards, and code of conduct expectations.

Core Competencies

Success in this role requires demonstration of the following competencies:

• Communication
• Customer Focus
• Dependability and Productivity
• Interpersonal Skills
• Organization
• Quality Workmanship
• Results Orientation
• Technical Job Knowledge
• Problem Solving
• Product and Service Expertise
• Sense of Urgency

Required Skills And Abilities

• Strong analytical ability and attention to detail.
• Ability to read and interpret blueprints, building plans, technical manuals, and specifications.
• Excellent customer service skills with the ability to explain complex plumbing issues clearly and professionally.
• Ability to work independently and complete assignments accurately the first time.
• Professional, neat appearance consistent with company standards.
• Valid California driver’s license with an insurable driving record.
• Ability to comply with company background screening and drug testing policies to the extent permitted by applicable California law.
• Commitment to following all safety procedures and company policies.
• Ability to work collaboratively within a team-oriented environment to achieve customer satisfaction goals.

Physical Demands

The physical demands described here are representative of those required to successfully perform the essential functions of this job:

• Ability to lift, lower, push, and pull objects weighing up to 50 pounds unassisted.
• Frequent standing, walking, bending, kneeling, crouching, climbing, balancing, reaching, and working in confined spaces.
• Ability to work on uneven or unstable surfaces.
• Extended use of hands for handling, gripping, and manipulating tools and materials.
• Ability to communicate clearly and effectively in person and by phone.

Reasonable accommodations may be made in accordance with applicable law to enable qualified individuals with disabilities to perform essential job functions.

Work Environment

• Work is performed in the field at customers’ residential properties.
• Duties may be performed indoors and outdoors.
• Exposure to varying weather conditions, dust, mists, wastewater, and plumbing-related chemicals may occur.
• Use of personal protective equipment (PPE), including safety footwear, gloves, eye protection, face shields, and hard hats, may be required in accordance with company policies and Cal/OSHA regulations.