Plumbing Service Technician

Hiller Plumbing, Heating, Cooling & Electrical; Bowling Green (KY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a family-owned company dedicated to being America’s Best home service provider. As a Plumbing Service Technician, you will ensure customer satisfaction by delivering high-quality service and adhering to industry standards. With a strong commitment to employee development, you will have opportunities for career advancement and a healthy work-life balance. Enjoy year-round work with no layoffs, comprehensive benefits, and a supportive culture that values your growth and success. Apply today to be part of a team that prioritizes care and excellence in every service provided.

Benefits

401k Plan with Company Match

Paid Training

Medical, Dental & Vision insurance

Company paid life insurance

Paid holidays

Company paid vacation

Employee Referral Program

Regular Performance Reviews

Qualifications

• Experience in installation, maintenance, and troubleshooting plumbing issues.
• Valid driver's license required for service calls.

Responsibilities

• Create a positive customer experience by completing calls correctly the first time.
• Adjust, repair, or replace sewage and sump pumps as needed.
• Perform thorough plumbing inspections and communicate findings.

Skills

Plumbing Installation

Customer Service

Problem Solving

Code Compliance

Education

High School diploma or GED

Kentucky Journeyman Plumbing License

Job description

Join to apply for the Plumbing Service Technician role at Hiller Plumbing, Heating, Cooling & Electrical

Pay Range

This range is provided by Hiller Plumbing, Heating, Cooling & Electrical. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range: $25.00/hr - $35.00/hr

Our Mission

Be America’s Best home service company by providing care, growth, and opportunity, ensuring every team member is happy.

Hiller’s 17 locations across 4 states proudly offer a 100% satisfaction guarantee of high-quality residential home services. With over 34 years in business, Hiller’s family includes more than 850 satisfied customers, and a fleet of over 600 vehicles.

Why Join Hiller?

We are committed to investing in our employees to help them reach their full potential. Through development of trade knowledge and soft skills, our employees can succeed in their careers and family goals. With our core value of CARE and high standards, you will have the opportunity to build a lucrative and rewarding career.

• Family Owned & Care Culture
• Our Values
• Healthy Work/Life Balance
• Established Career Paths
• Advancement Opportunities
• Year-round work – NO LAYOFFS
• 401k Plan with Company Match
• Employee Referral Program
• Regular Performance Reviews
• Paid Training in our state-of-the-art facility

Benefits

• Medical, Dental & Vision insurance
• Long and Short-term disability
• Company paid $50,000 life insurance
• Company paid vacation
• Paid holidays
• Medical Flex Spending accounts – Family care

Position Responsibilities

• Create a positive customer experience by completing calls correctly the first time with quality and care, adhering to applicable codes and Hiller standards to avoid refunds and recalls, ensuring customer satisfaction.
• Adjust, repair, or replace sewage and sump pumps.
• Communicate the benefits of Club Memberships.
• Complete all required documentation on services, collect, record, and deliver fees to the designated office administration.
• Consistently provide accurate True Transparency pricing.
• Cut, thread, assemble, and install pipes; connect valves; caulk joints; and test finished jobs by allowing water to flow correctly.
• Perform thorough and accurate plumbing inspections, including Health & Safety Checklist, and communicate findings to the customer in a written option sheet.
• Perform all plumbing service and replacements according to applicable codes.
• Repair drain, sewer, and water lines.
• Identify issues, prepare detailed finding reports with pictures, discuss with customers, and present repair options with cost estimates.
• Perform other duties as assigned.

Education/Certification Requirements

• Kentucky Journeyman Plumbing License preferred.
• Experience in installation, maintenance, troubleshooting, and resolving diverse plumbing issues preferred.
• High School diploma or GED required.
• Valid driver's license required.

Additional Information

We thank all applicants for their interest. Hiller is an EEOC employer. Pre-employment drug screens and background checks are required.

Apply today if you are ready to be part of the industry's best team in home services!