Plumbing Service & Sales Technician

Summers Plumbing Heating & Cooling; Muncie (IN); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) with company match

Paid vacation and holidays

Company vehicle, gas card, phone, and uniforms provided

Ongoing training and advancement opportunities

Job summary

A plumbing service provider in Muncie, IN is hiring a Plumbing Service & Sales Technician. The role involves diagnosing and repairing plumbing systems, offering clear options to homeowners, and ensuring exceptional customer service. Qualified candidates should have a minimum of 2 years of plumbing experience, strong troubleshooting skills, and a valid Indiana driver's license. The position offers a competitive salary ranging from $75,000 to $100,000, along with comprehensive benefits including health insurance and a 401(k) plan.

Qualifications

• Minimum 2 years of residential plumbing experience required.
• Valid Indiana driver's license with an acceptable driving record is essential.
• Professional appearance and strong customer service skills needed.

Responsibilities

• Diagnose, repair, and service residential plumbing systems.
• Provide clear repair and replacement options to homeowners.
• Participate in an on-call rotation for emergency service.

Skills

Diagnostic and troubleshooting skills

Customer service skills

Communication skills

Team-oriented attitude

Education

High School Diploma

Plumbing license (preferred)

Job description

Location: Muncie, IN

Company: Summers Plumbing Heating & Cooling

Position Type: Full-Time

Earn $75,000 - $100,000 Doing What You Do Best

Are you an experienced plumber who enjoys both solving problems and helping customers make informed decisions?

Summers Plumbing Heating & Cooling is hiring a Plumbing Service & Sales Technician in Muncie, IN. This role is ideal for a skilled technician who can diagnose issues, perform quality service work, and confidently present repair and replacement options to homeowners.

If you take pride in your craftsmanship and want your income to reflect your performance – this is the opportunity for you.

What You'll Do

• Diagnose, repair, and service residential plumbing systems
• Perform maintenance and troubleshooting on water heaters, softeners, fixtures, and piping systems
• Provide clear repair and replacement options to homeowners
• Prepare accurate quotes for service and installation work
• Offer financing options when appropriate
• Use company-provided tools to document and manage service calls
• Participate in an on-call rotation for emergency service, as required
• Represent Summers with professionalism, integrity, and a customer-first mindset

What We're Looking For

• Minimum 2 years of residential plumbing experience
• Strong diagnostic and troubleshooting skills
• Ability to communicate solutions and close service-related sales
• Valid Indiana driver's license with an acceptable driving record
• Professional appearance and strong customer service skills
• Dependable, motivated, and team-oriented attitude

Plumbing license preferred (or currently pursuing licensure).

Compensation & Benefits

• Pay Range: $75,000 - $100,000 per year (performance-based earnings)
• Hourly base pay + commission + SPIF opportunities
• Health, Dental, and Vision Insurance
• 401(k) with company match
• Paid vacation and holidays
• Company vehicle, gas card, phone, and uniforms provided
• Ongoing training and advancement opportunities

  Schedule

  • Full-time, Monday – Friday
  • On-call rotation for emergency service, as required

  Why Join Summers?

  Since 1969, Summers Plumbing Heating & Cooling has proudly served Indiana communities with honest service and quality workmanship. In Anderson, we're known for taking care of our customers – and our team.

  At Summers, you'll find:

  • A family-oriented team culture
  • Leadership that supports advancement
  • Community involvement and pride in our work
  • A place where performance is recognized and rewarded

  Ready to Grow Your Career in Anderson?

  Apply today and join a team that values your skill and rewards your effort.