Plumbing Service and Sales Technician

Charles Towne Plumbing; North Charleston (SC); On-site; USD 80,000 - 180,000; Full time

Benefits offered by this job

Health and dental insurance

IRA plan with company match

Take-home company vehicle

Gas card

Uniforms

Weekly pay

Paid time off and holiday pay

RiverDogs tickets

Job summary

Charles Towne Plumbing North Charleston, SC, is hiring a Service and Sales Technician to diagnose, repair, and install residential plumbing systems. You will build rapport with homeowners, explain options clearly, and recommend suitable solutions while earning based on performance.

Earn $80,000–$180,000+ per year with performance-based pay, weekly wages, and benefits. No on-call nights; take-home company vehicle and gas card are provided.

Qualifications

• Has 3+ years of plumbing experience, preferably residential service.
• Confident diagnosing and solving plumbing problems.
• Builds relationships easily and communicates well.
• Competitive, motivated, and takes pride in performance.
• Works with urgency and doesn't need to be micromanaged.
• Takes ownership of the customer experience and results.
• Can confidently recommend solutions without being pushy.
• Takes pride in appearance, vehicle, tools, and workmanship.
• Wants to work for a company with a reputation they can stand behind.
• Wants the opportunity to earn more by producing more.

Responsibilities

• Diagnose, repair, and install residential plumbing systems.
• Handle leaks, clogs, drains, water heaters, fixtures, sewer issues, and general plumbing repairs.
• Build rapport with homeowners and understand what they need.
• Explain problems and solutions clearly.
• Recommend appropriate plumbing solutions and identify legitimate opportunities to improve the customer's system.
• Take ownership of calls from start to finish.
• Use ServiceTitan or similar field-service software.
• Maintain a clean, stocked service vehicle.
• Deliver professional workmanship and represent Charles Towne Plumbing with integrity and Southern hospitality.

Skills

Plumbing experience

Diagnosing problems

Customer rapport

Self-driven

Independent work

Appearance and tools

Sales mindset

Reliability

Tools

ServiceTitan

Job description

Plumbing Service and Sales Technician

Charles Towne Plumbing North Charleston, South Carolina, United States

About this position

Sales and Service Technician

Location: North Charleston, SC
Serving: Charleston and surrounding Lowcountry communities

Who We're Looking For

We're looking for an experienced Service and Sales Technician who is confident, self-driven, competitive, personable, and comfortable working independently.

You know your craft, but you're also great with people. You can walk into a customer's home, quickly understand the problem, build trust, explain the options clearly, and confidently recommend the right solution.

You do need to believe in your work, believe in the solutions you provide, and be comfortable creating opportunities to help customers.

We're looking for someone who:

• Has 3+ years of plumbing experience , preferably residential service.
• Is confident diagnosing and solving plumbing problems.
• Builds relationships easily and communicates well.
• Is competitive, motivated, and takes pride in performance.
• Works with urgency and doesn't need to be micromanaged.
• Takes ownership of the customer experience and their results.
• Can confidently recommend solutions without being pushy.
• Takes pride in their appearance, vehicle, tools, and workmanship.
• Wants to work for a company with a reputation they can stand behind.
• Wants the opportunity to earn more by producing more.

About Charles Towne Plumbing

Charles Towne Plumbing is a locally owned, full-service plumbing company serving Charleston and the surrounding Lowcountry. Led by husband-and-wife owners Warren and Danielle DeHaven, we've built our reputation on quality workmanship, honest service, and treating customers and employees the right way.

We're growing and want people who want to grow with us. Our technicians have the opportunity to work with a strong reputation, quality systems, and a company that values performance and work-life balance.

No on-call.

What You'll Do

• Diagnose, repair, and install residential plumbing systems.
• Handle leaks, clogs, drains, water heaters, fixtures, sewer issues, and general plumbing repairs.
• Build rapport with homeowners and understand what they need.
• Explain problems and solutions clearly.
• Recommend appropriate plumbing solutions and identify legitimate opportunities to improve the customer's system.
• Take ownership of calls from start to finish.
• Use ServiceTitan or similar field-service software.
• Maintain a clean, stocked service vehicle.
• Deliver professional workmanship and represent Charles Towne Plumbing with integrity and Southern hospitality.

Estimated earnings: $80,000–$180,000+ per year

Top performers have the opportunity to earn more based on sold, completed, and collected work.

• Performance-based piece-rate pay:
  • 0–29.99 sold hours: $67.50/hour
  • 30–39.99 sold hours: $72.50/hour
  • 40+ sold hours: $77.50/hour
• Paid based on the higher of performance pay or applicable hourly base pay
• Weekly pay
• Paid time off and holiday pay
• Health and dental insurance
• IRA plan with company match
• Take-home company vehicle, gas card, and uniforms
• No nights or weekends on-call
• RiverDogs baseball season tickets and other team perks

Required: Valid driver's license and clean driving record. Must be authorized to work in the U.S.; visa sponsorship is not available.

Salary Information

$80,000 - $180,000Hourly Wage

Charles Towne Plumbing is committed to creating an inclusive and respectful workplace. We welcome applications from qualified candidates of all backgrounds and experiences.