Plumbing Sales Specialist

Morris-Jenkins; Charlotte (NC); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Top Workplace award

Company breakfasts and contests

Job summary

Morris-Jenkins in Charlotte, NC is hiring an In-Home Plumbing Sales Specialist. You will run sales calls set by technicians and homeowners, act as a project manager, and coordinate with the plumbing team to ensure customers know what to expect.

You are a natural storyteller with prior sales experience, professionally dressed, and competitive. This role emphasizes strong customer service, clear communication, and helping families stay safe and comfortable at home.

Qualifications

• 2+ years of proven success in selling direct to homeowners via in-home presentation.
• Valid local driver's license with insurable driving record.
• Acceptable criminal background record.
• Abstinence from drugs with clean drug screening results.
• Strong sales, customer service, and closing skills.
• Exceptional communication/interpersonal skills.
• Assertive and confident personality.
• Ability to exercise independent judgment and make appropriate decisions.
• Ability to organize and manage multiple tasks accurately.
• Commitment to company values.
• Ability to climb into and through attics and crawl spaces.
• Ability to set toilets and operate a drain camera.
• Ability to work outside and in extreme temperatures.
• Basic computer skills.
• Reliable & punctual attendance.
• Ability to be flexible in working a variable schedule including evenings and rotational weekends.
• Fluent ability to speak, read, and write in the English language.

Responsibilities

• Run sales calls set by technicians and customers calling in for estimates.
• Act as a project manager for customers throughout installation.
• Work closely with the plumbing team to ensure customer needs are met.
• Take detailed notes and maintain timely communication between customer and plumbers.

Skills

2+ years sales experience

Excellent communication

English fluency

Driver's license

Customer service

Closing skills

Independent judgment

Flexible schedule

Dress to impress

Education

High School Diploma/G.E.D.

Job description

Overview

You love the thrill and challenge of sales, but you hate the struggle of finding people willing to listen.

Are you competitive and optimistic?

Would you describe yourself as a storyteller?

Wanna make over $150k/year?

It sounds like you’re exactly who we’re looking for! You’d be a great In-Home Plumbing Sales Specialist.

Your Role

As an In-Home Plumbing Sales Specialist:

• You’ll run sales calls set by technicians and customers calling in for estimates. The hardest part of sales is getting an invitation to sit down and chat about what you’re selling. In this position, that part is already done for you! Each call is set up to have an audience who WANTS to hear what you have to say. You’ll be chatting with people in their homes about things that could really help them!
• You’ll act as a project manager for customers. Throughout an installation (before, during, and after), you’ll support the customer to make sure they know what to expect.
• You’ll work closely with the various parts of our plumbing team. When you sell a plumbing job in-home, it takes a team to get things done! You’ll make sure everyone has the information they need to get the customer taken care of.
• You’ll take detailed notes and keep up with communication. Because you’re the connecting point between the customer and the plumbers completing their project, you’ll be making sure your notes are thorough and detailed, and that any emails/calls/texts are answered quickly so all the moving parts can work together!

Responsibilities

Other Highlights of the Job

• This position has a great balance of working alone and working with a team!
• It’s hard to sell something you don’t believe in. That’s why our sales team loves working at Morris-Jenkins! We believe in doing things the right way, not the easy way. Our service is held to a high standard, and people can rest easy when they go with Morris-Jenkins for a repair or installation.
• When you work in HVAC and plumbing, you work in an industry that makes a difference in the community. It’s not just a matter of comfort for families in the Carolinas, but it’s also a matter of safety! We make sure home is somewhere families feel safe and comfortable all year round. When you work at Morris-Jenkins, everyone is involved in the process in some way, and everyone is important. Here, you’ll make a difference!

Morris-Jenkins was voted Top Workplace 10 Times!

All About YOU

• You’re a natural storyteller. Your family and friends have always said you have a gift for telling stories! You love painting pictures with words and taking people on a journey.
• You've worked in sales before. Whether you have experience in plumbing sales or another field that included in-home presentations, you know what kinds of things do and don’t work in the world of sales.
• You believe in making things easy for customers. So do we! We could really use your great customer service. You’re friendly and helpful, and we love that about you.
• You take a lot of pride in how you look. You’re clean cut and believe the old saying, “Dress to impress!”
• You’re competitive and driven. You’re not one to turn down a challenge! You’re assertive but respectful, and it’s always served you well.

The people at Morris-Jenkins are so happy here, they even voted us for the Charlotte Observer’s “Top Workplace” award again, year after year! We have HUGE company breakfasts, fiestas, contests, and more!

You’re looking for a career with challenges, opportunities to win, and a chance to do what you do best. This job is meant for you.

Qualifications

The Super-Fun HR Stuff

MINIMUM QUALIFICATIONS for a Plumbing Sales Specialist:

• 2+ years of proven success in selling direct to homeowners via in-home presentation
• Valid local driver’s license with insurable driving record
• Acceptable criminal background record
• Abstinence from drugs with clean drug screening results
• Strong sales, customer service, and closing skills
• Exceptional communication/interpersonal skills
• Assertive and confident personality
• Ability to exercise independent judgment and make appropriate decisions
• Ability to organize and manage multiple tasks accurately
• Commitment to company values
• Ability to climb into and through attics and crawl spaces
• Ability to set toilets and operate a drain camera
• Ability to work outside and in extreme temperatures
• Basic computer skills
• Reliable & punctual attendance
• Ability to be flexible in working a variable schedule including evenings and rotational weekends
• Fluent ability to speak, read, and write in the English language

PREFERRED QUALIFICATIONS for a Plumbing Sales Specialist:

• Strong mechanical aptitude
• Highly preferred prior knowledge related to home construction, plumbing, and general mechanics
• High School Diploma/G.E.D., or college degree preferred
• Ability to speak, read, and write in the Spanish language

Morris-Jenkins is located in Charlotte, North Carolina. We proudly serve the following cities: Ballantyne, Belmont, Charlotte, Clover, Concord, Cornelius, Davidson, Denver, Fort Mill, Gastonia, Huntersville, Indian Trail, Kannapolis, Lake Norman, Matthews, Mint Hill, Monroe, Mooresville, Mount Holly, Pineville, Rock Hill, and Waxhaw. Charlotte is located in Mecklenburg County, but Morris-Jenkins also services Gaston county, Cabarrus county, Rowan county, Union county, Iredell county, and York county (South Carolina).

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Wrench Group and its affiliates comply with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact the company Human Resources office.

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