Plumbing Install Assistant Manager

Morris-Jenkins; Charlotte (NC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Year-round stability

Top Workplace recognition

Job summary

A leading plumbing company in Charlotte, NC, seeks a Plumbing Install Assistant Manager to lead teams in plumbing installations. The ideal candidate should have a valid North Carolina plumbing license and strong leadership and customer service skills. Responsibilities include managing specialty jobs, conducting training sessions, and fostering team growth. This role promises year-round stability and the chance to impact the next generation of plumbers positively.

Qualifications

• Must hold a valid North Carolina Plumbing Contractor License.
• Have a minimum of 3 years of experience in residential plumbing.
• Possess exceptional customer service and leadership skills.

Responsibilities

• Lead specialty plumbing jobs and ensure quality installations.
• Conduct weekly team meetings focused on training and safety.
• Resolve customer issues while maintaining brand standards.
• Hire and onboard new technicians, ensuring their success.

Skills

Customer service skills

Leadership ability

Communication skills

Problem-solving skills

Team management

Education

North Carolina Plumbing Contractor License (NC P1 or P2)

3+ years of residential plumbing experience

Job description

Overview

You’ve been a plumber for a while now, and you’re ready to lead the next generation of plumbing installers. Apply to be a Plumbing Install Assistant Manager!

Your Role

As a Plumbing Install Assistant Manager, you’ll

• Lead specialty jobs (outdoor dig crews, pipelining, and construction crew). You’ll ensure all plumbing installation jobs meet a standard we can all be proud of.
• Plan and run weekly meetings, including training on technical skills or soft skills (like communication), and motivating the team. You’ll share safety topics, plumbing techniques, and more.
• Handle customer concerns and protect our brand. When mistakes happen and customers are stressed, you’ll work with them to resolve issues and maintain our high standards.
• Interview, hire, onboard, and ensure technicians are successful. You’ll help new plumbers thrive by teaching and developing their talents into performance.

Highlights About the Job

• You’ll have year-round stability.
• You’ll focus on helping plumbers grow into their best selves.
• Morris-Jenkins has been voted Top Workplace USA and Top Workplace Charlotte repeatedly. Check out our awards here: Working at Morris-Jenkins Heating, Air, Plumbing, and Electrical | Top Workplaces

All About YOU

• You’ve got an NC plumbing license and are ready to lead the next generation of plumbers. You’re also curious and eager to learn when you don’t have the answer.
• You’re caring and empathetic, great with people, and comfortable having hard conversations.
• You enjoy coaching and helping others; you’re patient and supportive of growth.
• You’re proactive and hands-on, ready to dive in when someone needs help.

You’re looking for a job where you can lead, coach, and inspire. We can’t wait to see you shine!

Apply now!

Stuff HR Wants You to Know

Minimum Qualifications

• Valid North Carolina Plumbing Contractor License (NC P1 or P2)
• 3+ years of residential plumbing experience with diagnostic troubleshooting, repair & drain cleaning service, and installation
• Exceptional customer service skills
• Proven leadership ability
• Keen ability to work accurately, efficiently, and manage multiple tasks with good work ethic
• Committed adherence to and enforcement of the company’s core values
• Intermediate computer skills
• Excellent oral and written communication, interpersonal, and presentation skills
• Ability to fluently speak, read, and write in English

Preferred Qualifications

• Valid South Carolina Plumbing Contractor License
• Prior supervisory or management experience
• Additional plumbing experience

Morris-Jenkins is located in Charlotte, North Carolina, and Greenville, South Carolina. We proudly serve multiple cities across NC and SC. Wrench Group and its affiliates are an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, age, veteran status, disability, or other legally protected characteristics. We comply with federal and state disability laws and provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed for the application or interview process, please contact Human Resources.