Plumbing Manager

Inception Plumbing; Kansas City (MO); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Paid Vacation

Weekly Incentives

No Weekend Work

401(k) Match

Uniforms

Training

Job summary

Inception Plumbing LLC seeks a full-time Plumbing Manager to lead our residential installation department in the Kansas City area. You will supervise field crews, collaborate with leadership, and drive high standards of workmanship and customer service.

The role emphasizes leadership development, technical training, and career advancement in a locally owned company known for supporting its people and delivering exceptional service.

Qualifications

• 3+ years of plumbing management or supervisory experience.
• Journeyman or Master Plumbing License (or willingness to obtain after hire).
• Valid driver's license held for 3+ years and clean driving record.
• Ability to visit jobsites, ride-alongs, and work in varying weather conditions.
• Experience recruiting, interviewing, hiring, onboarding and coaching team members.

Responsibilities

• Oversee field supervision of installation teams and development of technicians.
• Conduct ride-alongs, coaching sessions, and performance reviews.
• Recruit, onboard and mentor new technicians; maintain accountability standards.
• Review departmental performance and collaborate with staff to improve systems.

Skills

Leadership

Team supervision

Coaching

Recruiting

Communication

Education

Journeyman/Master Plumbing License

Job description

Inception Plumbing LLC is seeking a full-time Plumbing Manager to join our team in Kansas City, MO. This full-time position offers a competitive salary range of $90,000 – $130,000+/year and provides the opportunity to lead and shape our residential installation department. As a 100% locally owned company, Inception Plumbing is committed to fostering a supportive environment where leadership, professional growth, and technical excellence are valued. We invest in leadership development, technical training, and career advancement to build a team that delivers exceptional service to homeowners throughout the Kansas City area.

WHAT WE OFFER PLUMBING MANAGER:

• Medical, dental, and vision insurance
• Life insurance
• Paid vacation and holidays
• Weekly Performance Incentives
• No weekend work or on-call rotations
• A 401(k) with company match
• Uniforms
• Trainings
• And so much more!

WHO ARE WE?

Inception Plumbing, located in the Kansas City Metro, provides comprehensive residential services, including repairs, replacements, and installations, with a strong focus on versatility and quality. Our mission is to create lasting relationships with our customers and community through exceptional service and the development of skilled, dedicated craftsmen. We prioritize teamwork and open communication, offering our team opportunities for growth, competitive compensation, and excellent benefits. Become part of a positive, supportive workplace where every team member is valued and encouraged to achieve success.

WHAT ARE THE HOURS?

The Plumbing Manager will work a full-time schedule, supporting our installation team and customers across the Kansas City region. The role requires flexibility, with time spent both in the field working alongside technicians and in collaboration with company leadership. Responsibilities will include a combination of field supervision, team development, and departmental oversight.

WHAT DOES YOUR DAY ENTAIL?

As Plumbing Manager, you will begin each day working with Lead Installers, apprentices, the Install Coordinator, Sales Team, General Manager, and company leadership to ensure the installation department is prepared and organized. Mornings may involve reviewing scheduled work and preparing crews for daily projects. Throughout the day, you will be present in the field, coaching technicians, conducting ride-alongs, and addressing technical challenges as they arise. You will also conduct individual meetings with team members focused on accountability and professional growth, play an active role in recruiting and onboarding new technicians, and maintain high standards for workmanship and customer service. Your responsibilities will include reviewing departmental performance, resolving customer concerns, and collaborating with staff and suppliers to improve systems and procedures.

WHAT WE NEED:

• 3+ years of plumbing management or supervisory experience
• Residential plumbing experience
• Journeyman or Master Plumbing License (or willingness to obtain after hire)
• Valid driver's license held for 3 or more years
• Clean driving record
• Ability to pass a DOT physical and obtain a Class E Driver's License
• Willingness to visit jobsites, conduct ride-alongs, work in crawl spaces, and support technicians in varying weather conditions
• Experience in recruiting, interviewing, hiring, and onboarding team members
• Experience conducting one-on-one meetings, ride-alongs, coaching sessions, or performance reviews
• Commitment to coaching, mentoring, and developing others
• Leadership philosophy centered on serving and developing people, leading by example, and building systems that help teams succeed

We encourage you to apply through our mobile-friendly application. Join our team and help us continue to set the standard for residential plumbing services in Kansas City.