Plumbing Journeyman

Star City Heating & Cooling; Lincoln (NE); On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Employee Assistance Program

Flexible Spending Accounts

Health Savings Accounts

Pet Insurance

401k Match

Tuition Reimbursement

Paid Time Off

9 Paid Holidays

Job summary

Star City Heating & Cooling in Lincoln, NE is seeking a Plumbing Journeyman to join our growing team. You will evaluate residential plumbing systems, present clear options, and work on-site to deliver reliable repairs and high-efficiency upgrades.

Join a company that values growth, teamwork, and customer service. This role offers competitive hourly pay, benefits beginning after 1st month, and opportunities to expand into leadership roles as you build long-term comfort for our customers.

Qualifications

• Journeyman Plumbing License required.
• Ability to communicate technical jargon clearly with homeowners.
• Experience with video inspection, line locating, and hydro-jetting.

Responsibilities

• Evaluate plumbing systems and provide Good/Better/Best solutions.
• Explain technical issues clearly and show value of preventative maintenance and high-efficiency upgrades.
• Present options and pricing on-site and close on service calls.
• Identify opportunities for system improvements and refer to internal experts as needed.
• Install, maintain, and repair plumbing systems meeting local codes and customer expectations.
• Respond to emergencies and perform required repairs to restore peace of mind.
• Use mobile tech to submit documentation, photos, and signed work orders.

Skills

Journeyman license

Customer communication

Troubleshooting

Tools

Video inspection

Line locating

Hydro-jetting

Job description

Star CityHeating and Cooling has over 40 years of industry experience. As the leading choice for residential and commercial heating and cooling, we are problem solvers, innovators, and experts in all things heating, air, and electrical.

We are looking to add a Plumbing Journeymanto our team! We are dedicated to building and developing our team while committing to excellent customer service. Join a company culture that values growth, teamwork, and respect.

Why Work for Star City:

• Great company culture that focuses on growth, teamwork, and respect, and we like to have fun too!
• Employee benefits start on the 1 st of the month following hire date.
  • Medical (3 affordable medical plans to choose from), Dental and Vision Insurance.
  • Company-Paid Benefits: Short-Term and Long-Term Disability, Life Insurance
  • Employee Assistance Program (EAP)
  • Optional Benefits: Flexible Spending Accounts, Health Savings Accounts, Supplemental Medical Insurance, Pet Insurance, and ID & Legal Shield
  • 401k with Company Match!
• Tuition Reimbursement
• Paid Time Off and 9 Paid Holidays
• Compensation: $27-$38 per hour + additional earning opportunities!

Responsibilities:

• Evaluate plumbing systems and provide homeowners with a "Good, Better, Best" range of solutions to address both immediate repairs and long-term system health.
• Clearly explain technical issues to customers and demonstrate the value of preventative maintenance and high-efficiency upgrades (e.g., tankless water heaters, water filtration systems).
• Confidently present options and pricing on-site, converting service calls into comprehensive solutions while maintaining high closing ratios.
• Identify opportunities for system improvements or cross-departmental needs (HVAC, Electrical) and refer customers to internal experts to ensure whole-home comfort.
• Install, maintain, and repair plumbing systems with precision, ensuring all work meets local codes and exceeds customer expectations.
• Respond to emergency situations, make professional recommendations, and perform required repairs to restore homeowner peace of mind.
• Utilize mobile technology to submit proper documentation, photos, and signed work orders for every job.

Qualifications:

• Journeyman Plumbing License (Required).
• Ability to communicate technical jargon in a way that builds trust and guides homeowners toward the best investment for their home.
• Expert ability to troubleshoot drain/plumbing issues; knowledge of video inspection, line locating, and hydro-jetting.
• Excellent verbal and written skills with the ability to handle objections and close on-site sales professionally.
• Strong work ethic with the ability to prioritize work under sensitive time restraints.
• Valid driver’s license and insurable driving record; strong knowledge of local plumbing codes and safety hazards.

Physical Requirements and Work Environment:

• Must be able to stand, walk, and kneel for long periods throughout the day.
• The job requires regularly lifting and carrying heavy items, which can weigh up to 50 pounds or more.
• Must be comfortable and able to safely climb and work from ladders, scaffolding, or bucket trucks at various heights.
• Must be able to stoop, kneel, crouch, crawl, and balance in awkward positions.
• Work is performed both indoors and outdoors and is not limited by weather conditions. May work in extreme temperatures, including heat, cold and humidity.