Plumbing Counter Sales Specialist

PDI Kitchen, Bath & Lighting; Alpharetta (GA); Presencial; USD 32.000 - 46.000; Jornada completa

Descripción de la vacante

PDI Kitchen, Bath & Lighting is seeking a Counter Sales Associate in Alpharetta, GA. You will greet walk-in customers, address product inquiries, process orders, quotes, and invoices, and provide courteous service at the sales counter.

You will build knowledge of plumbing fixtures, fittings, pipes, valves, and accessories, identify upsell opportunities, and coordinate with warehouse for timely order fulfillment while handling transactions securely and maintaining counter cleanliness.

Formación

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• Previous experience in sales, customer service, or counter sales, preferably in plumbing wholesale.
• Strong interpersonal and communication skills, with the ability to build rapport and establish positive relationships with customers.
• Proficiency with POS systems, order entry software, and basic Microsoft Office applications.

Responsabilidades

• Greet customers at the counter, assess needs, and provide product recommendations and solutions.
• Process sales orders, quotes, and invoices accurately using the order entry system.
• Develop knowledge of plumbing fixtures, fittings, pipes, valves, and accessories and stay informed about new products and promotions.
• Identify cross-sell or upsell opportunities to maximize sales and customer satisfaction.
• Provide friendly, professional service and resolve customer issues promptly; escalate complex issues as needed.
• Assist with order fulfillment, including picking, packing, and staging for pickup or delivery; coordinate with warehouse.

Conocimientos

Customer service

Sales

Product knowledge

Cash handling

Educación

High school diploma or equivalent

Associate/Bachelor’s degree preferred

Herramientas

POS systems

Order entry software

Microsoft Office

Descripción del empleo

PDI Kitchen, Bath & Lighting is seeking a Counter Sales Associate in Alpharetta, GA. You will greet walk-in customers, address product inquiries, process orders, quotes, and invoices, and provide courteous service at the sales counter.

You will build knowledge of plumbing fixtures, fittings, pipes, valves, and accessories, identify upsell opportunities, and coordinate with warehouse for timely order fulfillment while handling transactions securely and maintaining counter cleanliness.