Plumbers - Service & Repair Technicians

Bighornlaw; California; On-site; USD 95,000 - 200,000; Full time

Job summary

Barker & Sons Plumbing is seeking a Plumbing Service & Repair Technician to provide top-notch plumbing solutions in California. This independent role offers full support from a dynamic company dedicated to professional development and a vibrant work environment. With ongoing training and advanced technology, qualified candidates will thrive while delivering exceptional customer service.

Benefits

Health and wellness package

401(k) with a 4% match

Paid time off and holidays

Company-provided service truck

Sponsored training and continuous development

Qualifications

• Experience handling and resolving service calls specific to residential plumbing.
• Strong communication skills with diverse clientele.
• Self-motivated, responsible, and able to learn new technologies.

Responsibilities

• Develop multiple solution options for customers.
• Install, maintain, and repair plumbing systems.
• Provide consistent 5-star customer experiences.

Skills

Communication

Problem Solving

Customer Service

Tools

iPad

Job description

You’re at the top of your game.You know your trade, and have mastered it over time, but you need to keep challenging yourself, keep learning, and keep growing. You thrive on having a full schedule, handling the tough calls, and finding new and better ways to support customers.You love your work in the field but don’t want to have to think about how to keep the calls coming in.You love your independence but value the support of a team and company that has your back, keeps you busy, and helps you grow.

If this sounds like you and you pride yourself in holding a higher standard, bringing smiles to other people’s faces, and taking ownership of your decisions and their outcomes, there’s a good chance you could be a fit as a Barker & Sons Plumbing Service & Repair Technician.

About the Role:

Barker & Sons Plumbing Service & Repair Technicians are independent operators with the backing of a vibrant and growing company that invests in its people and in driving new business. We keep our techs as busy as they want to be, well-trained, and supported with the top technology, tools, trucks, and continuous development opportunities honed by the elite Nexstar Service Professionals best practices and the Orange County PHCC Trade School. Our techs are among the top tier of Plumbing Services Professionals and they actively take control of their future and financial success by embracing the opportunity to master their craft.

Responsibilities

• Develop multiple solution options for customers and assist them in making well-informed decisions about the best solution for their situation.
• Design & inspect plumbing systems, conduct diagnostics, and ensure compliance with regulatory codes.
• Install, maintain, and repair sanitation units, water & gas supply lines, heating systems, and related fixtures & appliances in residential properties.
• Troubleshoot & effectively resolve issues promptly.
• Provide consistent 5-star customer experiences in alignment with the Barker & Sons home services proven process.
• Utilize technology (iPad) and established workflows to ensure consistent support.
• Maintain a professional appearance and demeanor such that your mom, sister, wife, daughter, or really anybody, would gladly welcome you into their home and be grateful you’re the one there to solve their problem(s).
• Take full accountability and pride in the upkeep and readiness of your truck, tools, and any parts and equipment assigned to you.
• Account for the parts you use; return what you don’t, and reconcile your inventory with the Warehouse.

Qualifications

Required:

• Experience handling and resolving service calls specific to residential plumbing.
• Willing and able to commit to following the Barker & Sons proven process for service & sales.
• Strong communication skills with the ability to establish rapport and close sales with a diverse clientele, often with very high expectations.
• Comfortable working both independently and as part of a team.
• Able to maintain professional appearance standards & approachable demeanor.
• Able to use and/or learn new technologies (ex: iPads) and software systems to facilitate operations.
• Self-motivated, responsible, and humbly confident.
• Hold a valid (CA) driver’s license with a clean driving record.
• Able to back a background check for Home Services.

Preferred:

• 3 years of residential plumbing experience.
• Experience interacting directly with and selling home services to customers.
• Experience following an established service & sales-proven process.
• Experience using iPads, tablets, or similar technologies as part of a service & sales process.
• Track record of 6-figure annual plumbing sales.
• Experience working within a NexStar Home Services company.
• Experience working within a company using Service Titan or similar software.

Compensation

$95,000 - $200,000 yearly

About Barker and Sons Plumbing

About Us:

Barker and Sons Plumbing is a dedicated team of professionals that’s been serving Orange County since 1983.We’ve grown by hiring the best professional plumbers and making life easy for them. We take great care of them, they love their jobs, and our customers love us for it. Using the latest technology, we provide a complete range of plumbing, drain, and sewer services and do the job right. “We do great work…because we’ve got great people.”

• Professional advancement through sponsored training and continuous development.
• Health and wellness package inclusive of medical, dental, and vision along with short-term disability and life coverage.
• 401(k) with a 4% match.
• Paid time off, paid holidays, and adaptable schedules.
• Company-provided service truck, tablet, and uniforms.