Plumber Residential Service

Smooth Waters Plumbing; Lexington (SC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Company take-home vehicle

Company phone and tablet

Company-supplied tools

Ongoing training & professional dev.

Opportunities for advancement

401(k) with 4% match

Paid time off (PT0) 13 days

Job summary

Smooth Waters Plumbing is a family-owned, locally operated company serving Lexington, Columbia, and the Midlands of South Carolina. We seek an experienced Residential Service Plumber to diagnose problems, explain solutions to homeowners, and complete quality repairs and installations.

We offer a stable career path with company vehicle, phone, tablet, tools, ongoing training, and opportunities for advancement. On-site work with a Monday–Friday schedule in a growing plumbing team.

Qualifications

• HS diploma or GED required.
• 2+ years of residential service plumbing experience preferred.
• Valid driver's license with clean record.
• Reliable transportation to job sites.
• Strong diagnostic and troubleshooting skills.
• Knowledge of residential plumbing systems, codes and best practices.
• Excellent communication and customer service skills.
• Willingness to participate in ongoing training and pass pre-employment screening.

Responsibilities

• Respond to residential service calls.
• Diagnose plumbing problems and determine best solution.
• Troubleshoot leaks, clogs, water heaters, sewer/drain issues, fixtures.
• Perform repairs, replacements, maintenance and installations.
• Inspect systems and identify potential problems.
• Present Good/Better/Best options to customers.
• Explain costs using upfront pricing and discuss financing when appropriate.
• Document jobs accurately using Housecall Pro.
• Collect payments and keep service vehicle stocked and organized.
• Maintain safety and follow codes and company procedures.

Skills

Diagnosing problems

Customer service

Independent worker

Team collaboration

Education

High School Diploma or GED

Tools

Housecall Pro

Job description

Plumber Residential Service

Smooth Waters Plumbing LLC Lexington, South Carolina, United States

About this position

Build Your Career with Smooth Waters Plumbing

Smooth Waters Plumbing is growing, and we're looking for an experienced Residential Service Plumber to join our team.

We're a family-owned and locally operated plumbing company serving Lexington, Columbia, and the surrounding Midlands of South Carolina. We’re looking for a skilled plumber who takes pride in quality workmanship, enjoys helping customers, and wants to build a long-term career with a company that values its employees.

Pay

$20/hr minimum — most plumbers average $75,000+ a year through commission on the hours they sell.

Schedule

Monday through Friday, 7:30 AM to 5:00 PM. On-call may be added in the future.

Why Join Smooth Waters Plumbing?

• Family-owned and locally operated
• Consistent residential service work
• Professional dispatch and office support
• Upfront pricing
• Company take-home vehicle
• Company phone and tablet
• Company-supplied tools
• Ongoing training and professional development
• Opportunities for advancement
• Supportive team environment

Benefits available after 90 days of employment.

We believe experienced plumbers should have the tools, support, and benefits they need to build a long-term career.

Benefits Include:

• Supplemental Insurance Options
• 401(k) with 4% Company Match
• 13 Days of Paid Time Off Annually
• 6 Paid Holidays
• Company Take-Home Vehicle
• Company Phone & Tablet
• Company-Supplied Tools
• Ongoing Training & Professional Development
• Opportunities for Advancement

About Smooth Waters Plumbing

Smooth Waters Plumbing is a family-owned and operated plumbing company with more than 30 years of plumbing experience.

We proudly serve homeowners and businesses throughout Lexington, Columbia, and the Midlands of South Carolina.

Our services include:

• Water heater repair and replacement
• Sewer and drain services
• Leak detection and repair
• Fixture repair and replacement
• Plumbing system inspections
• Repiping and plumbing replacements

We believe in providing customers with professional service, upfront pricing, clear repair options, and honest recommendations.

Our goal is to build a team of skilled plumbers who take pride in their work and want to grow with our company for the long term.

What You'll Do

As a Residential Service Plumber, you'll diagnose plumbing problems, explain solutions to homeowners, and complete quality repairs and installations.

Your responsibilities may include:

• Responding to residential plumbing service calls
• Diagnosing plumbing problems and determining the best solution
• Troubleshooting leaks, clogs, water heaters, sewer and drain issues, and fixture problems
• Performing plumbing repairs, replacements, maintenance, and installations
• Inspecting plumbing systems and identifying potential problems
• Presenting customers with Good, Better, Best repair and replacement options
• Using upfront pricing to clearly explain repair options and costs
• Discussing financing options when appropriate
• Completing accurate job documentation using Housecall Pro
• Collecting customer payments
• Maintaining a clean, organized, and stocked service vehicle
• Following plumbing codes, company procedures, and safety standards
• Providing professional and respectful customer service on every call

Qualifications

We're looking for an experienced Residential Service Plumber who can confidently diagnose plumbing problems, communicate with homeowners, and complete quality repairs.

• High School Diploma or GED (Required)
• Real hands-on plumbing experience as a plumber (2+ years of residential service plumbing experience strongly preferred)
• Valid driver's license with an acceptable driving record
• Reliable transportation
• Strong plumbing diagnostic and troubleshooting skills
• Knowledge of residential plumbing systems, codes, and best practices
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Ability to lift equipment and work in confined or physically demanding spaces
• Willingness to participate in ongoing training
• Ability to pass a pre-employment drug screening and background check

The Type of Plumber We're Looking For

• Takes pride in quality workmanship
• Shows up on time and ready to work
• Treats customers and teammates with respect
• Can diagnose problems instead of simply replacing parts
• Communicates clearly with homeowners
• Takes ownership of their work
• Has a strong work ethic and positive attitude
• Wants to continue learning and improving
• Values honesty, integrity, and teamwork
• Wants a long-term career—not just another plumbing job

Ready to Join the Smooth Waters Plumbing Team?

If you're an experienced residential service plumber in Lexington, Columbia, or the Midlands of South Carolina and you're looking for a company where you can grow, develop your skills, and build a long-term career, we'd love to hear from you.

Join a growing, family-owned plumbing company where your skills and experience are valued.