Plumber Apprentice

ACE Hardware; Tennessee; On-site; USD 31,000 - 35,000; Full time

Benefits offered by this job

401(k) retirement savings plan with 1:

Comprehensive health coverage

Warehouse Merchandise Discount

Paid time off & paid holidays

Career Growth opportunities

Incentive/Commission/Bonus

Employee Assistance Program

Job summary

Ace Hardware Home Services, Inc. is hiring a field technician helper in Decatur, TN to support plumbing, heating and cooling teams. You will assist technicians, perform physical tasks, and help ensure customer satisfaction.

You must have a valid driver’s license, be able to lift up to 50–100 pounds, and work well under pressure while maintaining a positive team-first attitude. The role offers competitive benefits and career growth opportunities within Ace Hardware Home Services.

Qualifications

• Valid Driver’s License and clean MVR.
• Growth mindset and the want to get better every day.
• Ability to hustle & thrive under pressure.
• Team player with a positive attitude at all times.
• Dependable and consistent in all areas.

Responsibilities

• Support a team of technicians in the field.
• Perform hard and manual labor (digging, climbing, carrying heavy items, cleaning).
• Support the warehouse staff.
• Educate customers on plumbing issues and fixes to help them decide on service.
• Provide exceptional customer service with professionalism and knowledge.
• Communicate positively & effectively with teammates in the field and in the office.
• Be ready and willing to help out wherever you are needed.
• Commit to high standards of ethics, honesty, and integrity.

Skills

Valid Driver’s License

Team player

Positive attitude

Growth mindset

Pressure handling

Job description

Compensation Details:

$15.00 - $17.00 per hour

Job Description:

About Jackson Plumbing, Heating & Cooling: Jackson Plumbing, Heating & Cooling is now an Ace Hardware Home Services company! Now bringing helpful plumbing, heating and cooling services to your home in Decatur and the surrounding areas. It’s always our goal to deliver professional solutions our customers can rely on. Our certified team has the expertise to ensure the professional repair, installation, and maintenance of our customers’ plumbing and HVAC systems. With your satisfaction being our top priority, our local professionals strive to provide the best services possible. Our technicians have the training and experience to answer customers’ questions and provide them with the information they need to make the decision for their home. To learn more, visit: www.jacksonplumbingheatingandcooling.com

Who we are:

Jackson Plumbing, Heating, Cooling & Electrical is now an Ace Hardware Company. At Ace Hardware Home Services, we are backed by a brand that customers have trusted for over 100 years. You can trust that you can build a career you will be proud of. A career with excellent income, a consistent work schedule and opportunities for advancements. Your essential contributions will be appreciated, respected, and rewarded. Here you won’t just “have a job,” you will be helping us to reshape the future of home services by providing reliable, best-in-class service to your neighbors in your community.

Job Duties:

• Support a team of technicians in the field.
• Perform hard and manual labor (digging, climbing, carrying heavy items, cleaning, etc.)
• Support the warehouse staff.
• Learn how to put customers at ease while educating them on plumbing issues and fixing their problems.
• Provide exceptional customer service. Present yourself as professional and knowledgeable to ensure the satisfaction of our customer base and to win referrals and repeat business.
• Communicate positively & effectively with teammates in the field and in the office.
• Be ready and willing to help out wherever you are needed.
• Commit to high standards of ethics, honesty, and integrity.

Job Requirements:

• Valid Driver’s License and Clean MVR.
• High standards for your work. Excellence & integrity matter to you.
• A growth-mindset and the want to get better every day.
• The ability to hustle & thrive under pressure.
• You are able to be a true team player with a positive attitude at all times.
• You are dependable and consistent in all areas.

Physical Requirements:

• Physical dexterity in limbs and digits to operate hand and power-driven tools and equipment commonly used in the field.
• Physical ability to lift, carry, push, and/or pull up to 50 pounds on a regular basis, and occasionally up to 100 pounds.
• Ability to continually walk, stand, climb, stoop, bend, kneel, reach in all directions.
• Ability to maintain balance working off the ground using ladders, scaffolds, and/or mechanical lifts.
• Ability to climb stairs and ladders and work in high, precarious places.
• Ability to sit and/or stand for extended periods of time.
• Ability to work outside; exposed to heat and cold.
• Ability to see and read with or without vision aids.
• Ability to hear and speak to exchange information.
• Ability to perform maintenance duties and read blueprints, drawings, and specifications.

This position is not eligible for employment visa sponsorship now or in the future.

A valid driver’s license with at least 3 years of US driving experience, is required for this role.

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace Hardware Home Services, Inc. is different. They represent our commitment to the Ace brand.

In addition to providing our employees a great culture, we offer competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:

• Incentive/Commission/Bonus opportunities (Based on role / grade level)
• 401(k) retirement savings plan with matching company contributions, eligible on your first day!
• Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
• Warehouse Merchandise Discount!
• Paid time off & paid holidays (depending on role and month of hire)
• Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others). Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities.
• You are joining a team that’s committed to your success and invested in your future. We provide the tools, hands-on training, formal education, and coaching to help you become a trusted expert in your craft, grow your career, and make a meaningful impact serving co-workers, customers, and your community.
• Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.

* Benefits are provided in compliance with applicable laws, plans and policies.

About Ace Hardware Home Services, Inc.

Ace Hardware has been serving neighbors throughout America for over 100 years. Ace launched Ace Hardware Home Services Inc. and is now Bringing Helpful to Your Home℠. Ace Hardware Home Services offers a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting with the signature Ace Helpful service our customers know. Helpful is what we do – and Ace is on a Mission to be the best, most trusted provider of home preservation services.

Equal Opportunity Employer

Ace Hardware Home Services, Inc. is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.