Plumber

Pipe Masters; Honolulu (HI); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

401(k) retirement plan

Paid Vacation Time

Tools & Uniforms stipend

Job summary

A plumbing services company in Honolulu is seeking an experienced Plumbing Service & Repair Technician. Responsibilities include diagnosing, repairing, and maintaining plumbing systems with a strong focus on customer service. The position offers a competitive salary, benefits, including a company-provided work van. Ideal candidates have at least 2 years of experience and must possess a valid driver's license.

Qualifications

• Minimum of 2+ years of hands-on experience in plumbing.
• Strong oral and written communication skills.
• Ability to lift equipment weighing over 75 lbs.

Responsibilities

• Diagnosing, repairing, and maintaining plumbing systems.
• Providing exceptional customer service during service calls.
• Completing documentation after each service call.

Skills

Customer service focus

Technical plumbing skills

Communication skills

Problem-solving

Education

Valid local Driver's License

Job description

Plumbing Service & Repair Technician (Residential & Commercial)

Opportunity Snapshot

We're looking for an experienced, customer-focused Plumbing Service & Repair Technician to join our growing team. This is a full-time position offering competitive compensation, excellent benefits, and a company-provided work van. If you have a minimum of two years of field service experience and are dedicated to delivering high-quality workmanship for both residential and commercial clients, we encourage you to apply.

What You\'ll Be Doing: Key Responsibilities

As a vital member of our service team, you will be responsible for diagnosing, repairing, maintaining, and installing a wide range of plumbing systems and components. Your daily responsibilities will include, but are not limited to:

• Executing assigned work orders efficiently and accurately for both commercial businesses and residential homes.
• Performing diagnostics and skilled repairs on plumbing fixtures, including:
  • Faucets, lavatories, toilets, flush valves, showers, and kitchen sinks.
  • Repairing and replacing various types of valves and water lines.
• Addressing common drainage issues, including clearing clogs and conducting minor drain repairs.
• Installing, maintaining, and repairing water heaters and garbage disposals.

Customer & Documentation

• Providing exceptional customer service by communicating clearly, explaining complex issues, and presenting repair/installation options to the client.
• Completing all necessary paperwork and digital documentation accurately and promptly after each service call.
• Maintaining a clean, organized work area and ensuring the company vehicle is fully stocked.

Required Qualifications & Experience

We are looking for self-motivated professionals who meet the following criteria:

Technical & Professional

• Minimum of 2+ years of hands-on experience performing service and repair in the field of residential and commercial plumbing.
• Proven diverse skill set covering a wide array of plumbing systems and fixtures.
• A valid local Driver's License with a clean driving abstract (MVR) is mandatory.
• Strong oral and written communication skills for effective client interaction and work order documentation.

Physical & Attitude

• Ability to move and lift equipment/parts in excess of 75 lbs unassisted.
• Must be able to physically perform job duties, including:
  • Walking indoors/outdoors, standing for extended periods, climbing ladders, working on rooftops, and using scissor lifts or other aerial equipment.
• Demonstrated positive attitude, strong work ethic, and a genuine customer service focus.
• A desire to continuously learn, develop, and master new skills.

Highly Preferred (Bonus Qualifications)

• Possession of an individual plumbing license (Apprentice, Journeyman, or Master) is a significant plus and can be negotiated for higher starting pay.
• Experience with advanced diagnostic tools (e.g., sewer camera inspection).
• Prior experience with flat rate pricing or commission-based sales models.

Compensation & Benefits

We are committed to taking care of our team and offer a competitive package that rewards performance:

• Pay Structure | Commission-Based Pay on top of a competitive base hourly rate (details discussed during the interview). More experience can be negotiated for higher pay.
• Work Vehicle | Company-provided Service Van fully equipped with a company-paid fuel/gas card.
• Health & Wellness | Comprehensive Health Insurance package, including Medical, Prescription, Vision, and Dental coverage. Waiting period applies.
• Retirement | 401(k) retirement plan with a generous company match.
• Time Off | Paid Vacation Time and Paid Sick Leave. Waiting period applies.
• Tools & Uniforms | Company-provided uniforms and a stipend/allowance for boots and/or tools (details provided).

Work Schedule & Expectations

• Typical Schedule: Monday - Friday, 7:30 AM to 4:30 PM.
• On-Call Rotation: Required to participate in the emergency on-call shift rotation for one week per month.

COVID-19 Precautions

Your safety and the safety of our customers are our top priority. We adhere to strict health guidelines:

• Personal protective equipment (PPE) is provided and required for all service calls.
• Strict sanitizing, disinfecting, and/or cleaning procedures are in place.

How to Apply

Ready to drive your career forward with a supportive and professional team? Apply today by sending your resume to [Email Address/Application Link].

We are an Equal Opportunity Employer.