PLM Systems & CAD Admin for Engineering Ops

Zipline; South San Francisco (CA); On-site; USD 120,000 - 150,000; Full time

Job summary

Zipline is seeking an on-site Engineering Applications Administrator in South San Francisco to own the Siemens PLM and CAD ecosystem, ensuring health, configuration, and reliable workflows for the engineering teams. You will collaborate with Engineering, IT, and Operations to optimize performance and user experience.

Responsibilities include triaging issues, performing root-cause analysis, managing user access and licenses, and coordinating maintenance with vendors.

Qualifications

• Experience supporting enterprise engineering applications in manufacturing or product development.
• Strong understanding of PLM concepts, CAD/CAE workflows, and engineering toolchains.
• Hands-on experience administering Teamcenter and NX, including user access and configuration management.
• Working knowledge of cloud-based environment management and enterprise identity-management concepts.
• Experience using ticketing systems and change-management processes to manage operational work.
• Ability to prioritize concurrent engineering support while communicating with technical and nontechnical partners.
• Comfort participating in on-call or critical-issue response for business-impacting engineering-system incidents.

Responsibilities

• Own the day-to-day health, administration, and configuration of Zipline's Siemens PLM and CAD ecosystem.
• Monitor health, triage production issues, coordinate recovery, and meet service expectations for engineering support requests.
• Coordinate with Siemens and partners to resolve issues and drive timely resolutions.
• Investigate recurring incidents via root-cause analysis and deliver preventative fixes.
• Administer user provisioning, role changes, license allocation, access reviews, and software-license utilization.
• Maintain development, test, and production environments; validate configuration changes before production promotion.
• Coordinate maintenance, patches, and upgrades with stakeholders to minimize disruption.
• Maintain runbooks, knowledge articles, and operating procedures; use trends to prioritize improvements.

Skills

PLM concepts

CAD/CAE workflows

Engineering toolchains

Enterprise software administration

Tools

Teamcenter

NX

Job description

Zipline is seeking an on-site Engineering Applications Administrator in South San Francisco to own the Siemens PLM and CAD ecosystem, ensuring health, configuration, and reliable workflows for the engineering teams. You will collaborate with Engineering, IT, and Operations to optimize performance and user experience.

Responsibilities include triaging issues, performing root-cause analysis, managing user access and licenses, and coordinating maintenance with vendors.