Player Services Main Banker - Full Time

ViziRecruiter,LLC.; Dayton (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Job summary

A dynamic entertainment company in Dayton, Ohio is seeking individuals eager to create a fun atmosphere for guests. Candidates must be 21 or older, possess a minimum of one year in cashiering, and have an outgoing personality. Responsibilities include ensuring a positive environment, handling various cash duties, and complying with state regulations. This is an exciting opportunity with competitive benefits and a focus on team member growth.

Qualifications

• Must be 21 years or older.
• Minimum one year of cashiering/money handling experience.
• Must qualify for licensing by Ohio Lottery Commission.
• Able to work all shifts, including weekends and holidays.
• Able to navigate multiple computer programs.
• Able to pass background and credit checks.
• Comfortable hosting guests and creating a fun environment.

Responsibilities

• Foster a fun environment.
• Host guests and co-workers graciously.
• Ensure compliance with service guidelines.
• Follow ACES Service Program guidelines for interactions.
• Maintain ticketing and jackpot kiosks on the gaming floor; cash handling.
• Pay out jackpot winnings and assist with cash transactions.
• Prepare funds for bank deposits and document currency exchanges.
• Answer calls with proper phone etiquette and comply with policies.
• Other duties as needed.

Skills

Outgoing attitude

Energetic demeanor

Customer hosting

Teamwork

Job description

Introduction

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Responsible for fostering a fun environment.
• Responsible for being a gracious host to all guests and co-workers.
• Responsible for promoting a positive influence in the community and participating in company-sponsored events.
• Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.
• Maintain balanced work station.
• Maintain ticketing and jackpot kiosks on the gaming floor, including filling, dropping, and balancing.
• Maintaining lottery ticket stations on the gaming floor, including dropping and balancing.
• Pay out patron’s jackpot winnings.
• Complete paperwork and currency exchanges for Cashiers, VLT, and F&B.
• Complete F&B nightly drops.
• Verify money from Soft Count.
• Prepare funds for deposit to bank.
• Run loose coins from bank for ticketing kiosk fills.
• Be knowledgeable and comply with Title 31 regulations.
• Answer phone calls with proper phone etiquette.
• Comply with state, company, and department policies and regulations.
• Other duties, as needed.

Requirements

• Must be 21 years of age or older
• Must have outgoing, energetic and enthusiastic attitude.
• Must enjoy hosting others.
• Must be comfortable initiating conversations and creating a fun environment with our guests.
• A minimum of one year of cashiering and experience and/or money handling experience.
• Able to promptly and accurately follow instructions given by Supervisor or Manager.
• Must qualify for licensing by Ohio Lottery Commission.
• Must be able to navigate multiple computer programs.
• Must be able to pass background check and credit check.
• Must be able to tolerate areas containing second hand smoke, varying noise and temperature levels, illumination, vibration, crowds, and air quality.
• Must have open availability including all three shifts, weekends, and holidays