Player Services Cashier

Hollywood Casino At Kansas Speedway; Kansas City (KS); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Day‑one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

Hollywood Casino At Kansas Speedway is hiring a full‑time cashier to join our Kansas City casino team. You will provide friendly service, process cash transactions, enroll players into the Players Club, and support promotions.

Requirements include a high school diploma or equivalent, cash handling experience, ability to use computer software and office equipment, and the ability to read and communicate in English. Must be 21+. Excellent math and customer service skills are essential.

Qualifications

• High school diploma or equivalent.
• Prior cashiering experience and/or heavy money handling experience preferred.
• Able to promptly and accurately follow instructions.
• Must be able to operate computer/software programs, copy machines, printers/embossers, and other office equipment.
• Must be 21 years of age.

Responsibilities

• Provide friendly, fast, and helpful customer service to guests and team members.
• Process cash transactions for casino customers.
• Enroll patrons into Players Club and assist with promotions.
• Answer phone calls with proper etiquette.
• Balance cash drawers and ensure accurate guest information.

Skills

Cash handling

Customer service

Reading English

Math proficiency

Communication

Education

High school diploma or equivalent

Tools

POS systems

Office equipment

Job description

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits such as day-one medical coverage, 401(k) matching, and annual performance bonus may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.
• Process cash transactions for casino customers and.
• Be knowledgeable and comply with Title 31 regulations.
• Enroll patrons into Players Club, issue patrons Players Club cards, maintain accurate player tracking information and assist the Marketing Department with all casino promotions.
• Answer phone calls with proper phone etiquette.
• Cash customer checks and ensure guest information is accurate
• Balance cash drawers. Ensure that the drawers are at appropriate impressed amount at beginning and end of each shift.
• Perform buys with main bank to keep drawer stocked throughout current shift and for the next shift.
• Complete all necessary paperwork.
• Meet department uniform, appearance and grooming requirements.
• Meet attendance guidelines of the job and adhere to regulatory, department and company policies.
• Keep work areas clean and free of safety hazards, debris and litter.
• Perform all job duties in a safe and responsible manner.
• Must adhere to regulatory, department and company policies.
• Perform all job duties in a safe and responsible manner.
• Perform other job related and compatible duties as assigned.
• Attend all department meetings and training programs as directed.

BRING US YOUR BEST.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• High school diploma or equivalent
• Prior cashiering experience and/or heavy money handling experience preferred
• Able to promptly and accurately follow instructions given by Leadership
• Must have the ability to operate computer/computer software programs, copy machines, computer printers/embossers, and other office equipment

LANGUAGE SKILLS

Ability to read and interpret documents In English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume and distance. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Must be able to efficiently and accurately count money and gaming chips, and make change. Possess ability to operate an adding machine and have basic computer skills.

REASONING ABILITY

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS:

Employee must be able to qualify for licenses and permits required by federal, state and local regulations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk o

BENEFITS

• Day‑one medical coverage
• 401(k) matching
• Annual performance bonus
• Paid time off is earned according to the local policy and increases with the length of employment.
• Wellness programs designed to support our team members' financial, physical, and mental well-being.