Player Services

Troon; Colorado Springs (CO); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Golf benefit

Job summary

Country Club of Colorado in Colorado Springs seeks a friendly Player Services Attendant to support golf operations, assist members and guests, and maintain facility standards.

You will manage cart and range areas, help with clubs, and greet players. Must be 18+, have a valid driver's license, and be available weekends and evenings; training will be provided. Competitive hourly wage plus tips, with golf benefits through Troon.

Qualifications

• A valid driver's license or permit.
• Weekend and evening availability.
• Pleasant personality.
• Flexible with work schedule.
• Knowledge of property and surrounding area.

Responsibilities

• Customer service is the essential function of this position.
• Rental Golf Cart fleet management – cleaning, storing, and rotating.
• Driving range tee and range ball management – ensuring a steady supply of clean range balls.
• Maintaining the appearance and tidiness of the teeing area and surrounding areas.
• Greeting players as they return from play and assisting with bags/clubs.

Job description

Country Club of Colorado, located in Colorado Springs, CO, is pleased to announce an excellent career opportunity for a Player Services Attendant! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part ofTroon, you will contribute to a global leader in golf and community management.

Principal Duties and Responsibilities (Essential Functions**):

• Customer Service is the essential function of this position.
• Rental Golf Cart fleet management – cleaning, storing, and rotating.
• Driving range tee and range ball management – having enough clean range balls for use by members and guests.
• Keeping the appearance of the teeing area of the driving range tidy.
• Cleanliness and functionality of all areas both front of the house and back of the house – cleanliness of a golf cart or the areas around the golf shop is important to the person that uses it and becomes an extremely important perception point from members and guests.
• Tidiness around the club house, parking lot, and inside the club house – a clean facility makes the best impression.
• Time management skills so all duties can be completed during your shift – dark is eminent every day, and the sun goes down…and it’s better to do most of the things you need to get done before it’s dark outside.
• Cart barn tidiness – keeping your workspace hazard free and suitable for productive work.
• Rental club room tidiness for function and perception.
• Greeting players as they return from play, assisting them with their golf bags, cleaning their clubs and returning their clubs to our storage area if applicable.
• Other duties as needed or required.

Supervision Received:

This role will report and be responsible to the Golf Shop Manager on Duty, and ultimately to the Head Golf Professional.

Supervision Exercised:

This position may be asked to help train newly hired employees on the duties of this particular role and will rotate the primary duty the range captain on clean pick nights where you will be in charge of the task of getting all range balls picked off of the range so that the grass can be mowed the following morning.

Required Skills:

• All candidates must have a valid driver’s license or driver’s permit as they will be operating equipment that requires so.
• This position requires weekend and evening work as those are two of the busiest times at a golf course and it required the most staff to keep services fully operational and prepare for the next day’s business.
• Pleasant personality.
• Flexible with work schedule.
• Knowledge of property and surrounding area.

Preferred Skills:

• Previous golf course work experience a plus but not required.
• Knowledge of golf as a player and or caddie
• Previous customer service experience

Recreation Industry Proviso:

Our shifts and needs vary every day, and the golf course is open seven days a week the majority of the year. Weekend and holiday work is a given as it is some of our busiest periods and the staffing is maximized to handle volume.

Physical requirements:

• Must be able to constantly stand, walk, bend over, reach, crouch, kneel, balance, push and pull.
• Must be able to lift/carry up to 50 pounds.
• Must be able to work outside in excessive heat & cold with humidity/dampness.
• Must be able to work around motorized equipment/machinery with loud noise/vibrations.
• Must be able to walk on uneven surfaces above ground.
• Must be able to work with chemicals/detergents/cleaners.

Compensation

This position starts at $14.50/hour plus tips, without benefits or guaranteed hours. This position also has the opportunity to earn cash tips from players and service fees added when working during big tournaments and events.

Indirect Compensation:

There is also a golf benefit included in your employment at The Country Club of Colorado (CCC) that starts after your first two weeks of employment. The details of the golf benefit will be covered after acceptance of a position at CCC.

(Full Time) Benefits:

• Medical Plans
• Prescription Plan
• Critical Illness Insurance
• Accident Injury Insurance
• Hospital Care Insurance
• Dental Insurance
• Vision Insurance
• Wellness Support
• Health Savings Account
• Flexible Spending Accounts
• Basic Life and AD&D Insurance
• Voluntary Short-Term Disability Insurance
• Identity Theft Insurance
• Employee Assistance & Wellness Support Program
• 401(k)
• Pet Insurance
• Legal Services
• Holiday Pay

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities.With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous,Troon offers professionals the opportunity to grow and succeed within a globally respected organization.Learn more atwww.troon.com.