PLAYER ATTENDANT - Part Time

PENN Entertainment; Dayton, Bay Lake (OH, FL); On-site; USD 30,000 - 50,000; Full time

Job summary

Join an innovative company transforming the entertainment industry! This role involves engaging with customers, processing wagers, and ensuring compliance with gaming regulations. You will thrive in a dynamic environment where your contributions directly impact guest experiences. With a commitment to diversity and sustainability, this forward-thinking organization offers opportunities for career growth and development. If you have a passion for sports and customer service, this is the perfect chance to be part of a vibrant team that values fun and excitement in every aspect of the job.

Qualifications

• Must be at least 21 years old and possess a high school diploma.
• General cashiering background and prior money handling experience preferred.

Responsibilities

• Process pari-mutuel wages and explain wagering rules to guests.
• Maintain cash bank, process transactions, and ensure compliance with regulations.

Skills

Cash handling

Customer service

Knowledge of sports

Problem-solving

Education

High School Diploma or equivalent

Tools

Tote system

Jet sort

Coin roller

Check cashing systems

Credit card cash advance systems

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast-paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

WE LOVE OUR WORK.

• Must be at least 21 years of age
• Must possess a high school diploma or equivalent
• Efficiently and accurately processes all pari-mutuel wages in the tote system. Explain wagering rules, including betting lines and odds, and procedures to guests.
• Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statutes and regulations.
• Write Sports tickets in an accurate and timely manner.
• Create and enter player tracking cards.
• Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.
• Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.
• Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures.
• Process cash transactions for gaming customers and employees (Includes cashing TITO tickets, personal checks, markers, traveler’s checks, lottery tickets, exchange currency, and processing cash advance transactions).
• Be knowledgeable and comply with Title 31 regulations.
• Enroll patrons into the loyalty program, issue patrons loyalty program player cards, maintain accurate player tracking information, answer questions about patron’s accounts, and assist the Marketing Department with all gaming promotions.
• Counts down bank or window at end of each shift and reconciles to the draw amount.
• Completes a blind drop on all revenues collected during the shift.
• Operates assigned bank or window according to department and regulatory guidelines.
• Completes all required shift paperwork according to internal control standards.
• Records any applicable cash transactions that are required by Federal Law.
• Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties.

BRING US YOUR BEST.

• General cashiering background or prior money handling experience preferred.
• Previous experience in race and sportsbook preferred.
• Working knowledge of sports.
• Knowledge of tote system to place customer bets.
• Must have previous experience with jet sort, coin roller, check cashing and credit card cash advance systems.
• Efficiency and accuracy when entering guests wagers and paying out winners.
• Variances within standards according to department variance policy.
• Ability to respond calmly and make rational decisions when required.
• Ability to learn and comply with department, property and regulatory policy and procedure.
• Other duties, as needed.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment.Follow us.

Equal Opportunity Employer