Playcenter Attendant

YMCA of Metro Atlanta; United States; On-site; USD 26,000 - 32,000; Full time

Job summary

YMCA of Metro Atlanta is seeking a Playcenter Attendant to care for children aged 3 months to 12 years and engage with families at the Covington Family YMCA. You will follow safety policies, support youth development, and participate in branch activities to support member engagement and community impact.

Ideal candidates are at least 16, with willingness to obtain CPR within 30 days and enjoy teamwork, communication, and helping children thrive in a structured setting.

Qualifications

• Excellent interpersonal, written and verbal communication skills.
• Ability to handle multiple tasks, work independently and solve problems.
• Strong customer service orientation and hospitality mindset.

Responsibilities

• Build committed relationships with members, volunteers, and partners.
• Maintain privacy of member information and adhere to policies.
• Communicate positively with members, guests, and program participants.
• Ensure a safe, clean play environment for children aged 3 months to 12 years.
• Keep accurate records for child check-in/check-out and safety procedures.

Skills

Interpersonal skills

Written communication

Verbal communication

Time management

Problem solving

Customer service

Tools

MS Word

MS Excel

Job description

As a thought-leader and best-in-class provider in education, wellness, youth development, and community-building, The YMCA of Metro Atlanta is one of the oldest and most essential non-profits serving in Atlanta. Today, we’re looking for you to join us as we carry out our mission to positively impact lives and communities across the state. At the Y, we’re an association of like-minded people (staff, volunteers, and members), on the forefront of a movement to ensure that everyone -- especially children -- experience an equal opportunity to reach their full potential. In the course of a year, we provide more than 3,000 children, ages 6 weeks through Pre-K with high-quality literacy and STEAM-infused learning; give 58,000 youth and teens access to sports, aquatics, day and resident camps, teen leadership development programs, and employment opportunities; provide over 200,000 members with programs, services, and facilities to enjoy connection and maintain wellness regardless of age; and engage over 25,000 volunteers and donors from across Atlanta to share in the gift of supporting their communities.

NATURE AND SCOPE

Under the direction of the Youth Development Director, the Playcenter Attendant will provide care, lead activities, and ensure the safety of children between the ages of three months and twelve years. This position must perform duties in accordance with the policies, goals, mission, values and objectives established by the Metropolitan Atlanta YMCA, Branch Strategic Plan, Safety Protocols Including Play Center Guidelines and Non-Negotiables. Emphasis will be placed on child safety, youth development, and high member engagement.

RESPONSIBILITIES (including, but not limited to)

• Take steps to building committed and connected relationships with members, volunteers, and collaborative partners.
• Maintain privacy requirements by not sharing personal information about members including, but not limited to, phone numbers, addresses, program participation, financial information, or personal situations.
• Adhere to, and implement, all policies and procedures listed in the training manual.
• Communicate in a positive manner with members, guests, program participants and volunteers.
• Provide appropriate assistance as needed.
• Assist in annual branch Why it Matters Campaign.
• Achieve individual and team goals as related to the campaign.
• Attend all staff meetings and trainings, as required.
• Consistent display of the core values of honesty, respect, caring, and responsibility when dealing with members, volunteers, and staff.
• Stay educated and updated on current issues regarding all YMCA programs and events.
• Maintain safe environment at all times.
• Maintain branch and association certifications in CPR/AED, Blood-borne Pathogens, branch orientation, and Branch Emergency procedures.
• Ensure that toys are cleaned and sanitized daily.
• Assist in the maintaining of accurate records for child check-in and check-out.
• Abide by and enforce Metro Atlanta YMCA’s Keeping Kids Safe Policies as listed in Metro Atlanta YMCA Employee Handbook.
• Communicate clearly with parents regarding child injuries, behavior problems or health concerns (green congested runny nose, fever…etc.).
• Complete accident/incident reports related to injuries or behavior problems and health concerns.
• Report all equipment and maintenance needs to the membership director immediately.
• Implement value add membership activities such as parents night out, climbing wall, archery, etc.
• Maintain any activity based training requirements.

REQUIREMENTS

• Must be at least 16 years of age and have experience working with youth in a structured setting
• Complete all required trainings prior to start; must obtain CPR certification within the first 30 days of employment
• A working knowledge of computers including MS Word and MS Excel is preferred
• Exemplify YMCA ideals, character values, leadership qualities
• Excellent interpersonal, written and verbal communication skills
• Ability to handle multiple tasks, work independently, problem solve and possess effective time management skills
• Ability to supervise and interact with children in a professional and caring way
• Strong customer service skills and personal commitment to service and hospitality
• Be able to provide sound, caring and positive leadership for children
• Ability to handle multiple tasks, work independently, problem solve, and manage time effectively
• Willingness and ability to engage and interact in a positive manner with infants, toddlers and school-aged children as well as effectively communicate with their guardians
• Willingness and ability to care for the hygiene needs of infants and toddlers, including changing diapers, wiping noses, etc.
• Willingness to learn and implement specific, branch based activities such as rock climbing, archery, arts and crafts, enrichment, etc.
• Employment Requirement: Ability to pass a pre-employment background check including Criminal Record check, Drug Screening, motor vehicle record (MVR) and reference check according to company policy.
• Must be legally eligible to work in the US without current or future sponsorship.

ERGONOMIC REQUIREMENTS

• Bending, stooping, standing, sitting, lifting up to thirty pounds, seeing, hearing, keyboard input, ability to change diapers.

Employment and Benefits package for this job posting is offered through the YMCA of Metropolitan Atlanta, Inc.

The YMCA of Metropolitan Atlanta offers excellent benefits and career opportunities as part of our culture of excellence.

The YMCA of Metropolitan Atlanta does not discriminate in employment opportunities or practices based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristics protected by law.

Location: Covington Family YMCA

The YMCA of Metropolitan Atlanta is an association of volunteers, members and staff, open to and serving all, with programs and services which build spirit, mind, and body. The Y believes in strengthening our community through youth development, healthy living, and social responsibility.

When you join our team, you become part of a legacy over a century in the making, where passionate individuals work together to create meaningful change. Whether you're coaching future leaders, supporting wellness initiatives, or fostering connections, your work will have a lasting impact. Explore your potential, grow your career, and make a difference with the Y. Become a part of something bigger today!