Play Cafe Operations & Events Manager

Rexing Companies; Owensboro (KY); On-site; USD 42,000 - 60,000; Full time

Job summary

Little Explorers Play Cafe in Owensboro, KY is hiring a Play Store Manager to oversee daily operations, lead the team, and ensure a positive guest experience. The role combines hands-on service with administrative duties to keep the cafe running smoothly.

You will handle scheduling, events, promotions, inventory, and vendor coordination while maintaining a welcoming environment for families and children.

Qualifications

• Experience in teaching, child care, retail, hospitality, or food service; leadership in these roles preferred.
• Strong leadership to supervise, motivate, and support a team.
• Excellent verbal and written communication and professional customer service.
• Strong organizational and time-management skills with ability to manage multiple responsibilities.
• Ability to work independently, delegate, take initiative, and make sound decisions in a fast-paced environment.
• Comfortable using technology and learning business platforms, including Square POS, Square Teams, website management tools, and social media platforms.
• Creative mindset for developing promotions, events, and ideas to drive business.
• Comfortable interacting with young children and families in a positive, professional manner.
• Knowledge of food safety, sanitation, and allergy awareness practices preferred.
• Must be dependable, flexible, and willing to step in wherever needed to support daily operations.

Responsibilities

• Maintain and update the company website content and social media accounts, including responding to messages, comments, reviews, and customer concerns promptly.
• Check and respond to customer inquiries via email, contact forms, and voicemail.
• Maintain the Google Business Profile, including regular business hours, holiday closures, and updates.
• Manage the Square website and related business functions.
• Coordinate ordering and purchasing of cafe supplies and inventory.
• Maintain relationships and communication with outside vendors.
• Maintain current food safety certifications and coordinate required health inspections.
• Create, maintain, and communicate weekly employee schedules, addressing staffing shortages and labor gaps.
• Lead by example by working alongside team members and supporting daily operations.
• Plan and oversee marketing and advertising efforts to raise awareness and drive business with promotional flyers and events.
• Create, plan, organize, advertise, and execute special events and birthday parties.
• Maintain the birthday party and events calendar through Square and reflect updates on the website and social media.
• Coordinate party reservations, collect deposits, and ensure all party agreements are signed and prepared.
• Communicate with party hosts before scheduled events, answering questions and following up prior to each party.
• Other duties as assigned.

Skills

Leadership

Customer service

Communication

Time management

Organizational skills

Staff scheduling

Event planning

Sales/marketing

Problem solving

Tools

Square POS

Square Teams

Website management tools

Social media platforms

Job description

Little Explorers Play Cafe in Owensboro, KY is hiring a Play Store Manager to oversee daily operations, lead the team, and ensure a positive guest experience. The role combines hands-on service with administrative duties to keep the cafe running smoothly.

You will handle scheduling, events, promotions, inventory, and vendor coordination while maintaining a welcoming environment for families and children.