Plautdietsch Interpreter

Language Line LLC in; New York (NY); Remote; Full time

Job summary

Join a leading company as a Plautdietsch Telephone Interpreter, working from home to bridge communication gaps for limited-English speakers. You'll handle calls across various industries, ensuring accurate and sensitive interpretation while enjoying opportunities for advancement and a supportive work environment.

Benefits

Employee Referral Program

Advancement Opportunities

Inclusive Work Environment

Qualifications

• Must be at least 18 years of age.
• Education or work experience in language-related fields preferred.

Responsibilities

• Handle calls on demand between Plautdietsch and English speakers.
• Maintain professionalism and cultural sensitivity during calls.
• Respond promptly to interpreting sessions.

Skills

Fluency in Plautdietsch

Fluency in English

Cultural Competency

Listening Skills

Note-taking Skills

Education

High School Diploma or Equivalent

Job description

At LanguageLine, we strive for a world in which language and cultural barriers no longer exist. Use your language skills to dramatically improve the lives of limited-English speakers, as well as the Deaf and Hard-of-Hearing. Even better, you can do this while working from your own home.

LanguageLine has been certified as a Great Place to Work, and is regularly listed as one of America's top work-from-home employers.

Our interpreters serve clients across numerous industries, including health care, 911, first responders, education, government agencies, and all walks of business.

As an interpreter, you will receive industry-leading training. We ensure you learn new skills and develop your existing skillset. We provide opportunities for advancement in a certified ASTM and ISO environment, supported by a Senior Language Specialist and our Interpreter and Technology Help Desks.

Join our team now!

Job Description

Location: Work at Home position in United States

Pay: $1.25 - $1.40 per minute, depending on the time of day and interpretation level as defined by LanguageLine Solutions.

We Offer:

• Employee Referral Program
• Opportunities for advancement
• An inclusive and diverse work environment

Position Overview:

The Plautdietsch Telephone Interpreter handles on-demand calls, interpreting conversations between Plautdietsch and English. The role involves breaking communication barriers across various industries: Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court, and 911.

The interpreter must process information quickly, recognize cultural differences, and maintain professionalism and courtesy, using appropriate terminology. Sessions may involve technical or non-technical subjects.

This role involves verbal interpretation only; written translation is not required, though translators and linguists are encouraged to apply. It is a remote position requiring a quiet, secure environment.

Essential Job Functions

• Respond promptly and professionally to interpreting sessions.
• Render accurate concepts and meanings, adhering to interpretation protocols.
• Speak clearly and politely in both languages.
• Maintain professionalism and composure, especially in stressful situations such as emergency calls.
• Be punctual and available during work hours.
• Follow client instructions and protocols, avoiding interaction with LEP without permission.
• Understand industry-specific terminology and protocols.
• Demonstrate cultural sensitivity and adaptability.
• Handle emotionally charged calls and high volumes, maintaining service standards.

Qualifications

• Fluency in Plautdietsch and English, with cultural competency.
• Excellent listening, retention, and note-taking skills.
• Ability to stay neutral and objective, even with sensitive topics.
• Preferred: Education or experience in language-related fields.
• Ability to adapt to technological enhancements.
• Must be at least 18 years old and authorized to work in the US.
• High school diploma or equivalent.
• Ability to read and write in requested languages is highly preferred.

Additional Requirements

Post-offer background checks and drug screens may be required depending on location.

Technical Requirements

• Dedicated device (PC, tablet, or smartphone) with specified operating systems.
• High-speed internet with specified speeds.
• Quiet workspace free from distractions.

Physical Requirements

• Ability to operate a keyboard and mouse, remain stationary, and lift up to 26 lbs.
• Ability to work in a moderate noise environment.

We are an equal opportunity employer, committed to diversity and inclusion, and provide accommodations for qualified individuals with disabilities. We do not discriminate based on race, color, religion, sex, national origin, or protected characteristics. We also adhere to VEVRAA requirements and pay transparency policies.