Platform Support Engineer, Senior / EDE - IBM Cloud Pak for Data

Lockheed Martin; Orlando (FL, PR); Remote; USD 93,000 - 165,000; Full time

Job summary

An established industry player is seeking a Senior Platform Support Engineer to join their innovative team. This role blends Systems Support Engineering and Data Engineering, focusing on troubleshooting and resolving issues for internal clients. You will collaborate with stakeholders and vendors to enhance application performance and security within a cloud-based infrastructure. With a strong emphasis on data and AI, this position is vital for driving business insights and improving decision-making. If you are passionate about technology and eager to contribute to a digital transformation journey, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) match

Paid time off

Flexible Spending Accounts

Education Assistance

Parental Leave

Qualifications

• US Citizenship required; strong AWS and data solutions experience.
• Ability to support on-call rotation; technical support experience preferred.

Responsibilities

• Resolve technical issues with enterprise applications and provide support.
• Conduct application performance tuning and troubleshoot issues.

Skills

AWS Cloud

CI/CD

DevOps

Database Technology

Technical Support

Application Performance Tuning

Agile Methodologies

Data Engineering

SQL

Python

Education

Bachelor's Degree in Computer Science or related field

Tools

GitHub

IBM Cloud Pak

Kubernetes

OpenShift

Job description

Platform Support Engineer, Senior / EDE - IBM Cloud Pak for Data

Enterprise Operations

691230BR

Basic Qualifications

• US Citizenship is required for this role
• Knowledge of cloud based system; AWS cloud experience with core services
• Experience working with and helping with data solutions and pipelines on AWS Cloud Platform.
• Experience and knowledge of CI/CD and DevOps, Github capabilities in a data environment
• Basic knowledge of any one database technology (e.g. Oracle, MySQL, SqlServer, Db2 etc).
• Experience with software / systems support, preferably in a ticket-based tech support / help desk environment
• Ability and willingness to support a 24-X 7 weekly on-call rotation schedule (including off-shift hours)

Job Description

The EDE (IBM Cloud Pak for Data) Platform Support Engineer will be part of a team that empowers Lockheed Martin to leverage data and AI to drive business insights, improve decision-making, and accelerate our digital transformation journey. This role is a blend of Systems Support Engineering and Data Engineering, providing front-line troubleshooting, triage, and issue / ticket resolution for internal clients. The position will support a 24-X 7 weekly on-call rotation schedule and may include occasional off-shift hours, including weekends.

Core responsibilities will include:

• Working with stakeholders, architects, vendors to resolve technical issues with large scale enterprise applications
• Application performance tuning, scaling, connectivity security, including cloud based infrastructure components
• Running tests/test scripts and troubleshooting issues
• Interpreting systems metrics for problem resolution
• Working in Agile (Scrum/Jira) fast paced environment
• Architecting application landscapes, solutions for deployment within LM

While this role is scoped as a full-time telecommuting (Remote) role, co-location with a major LM facility is strongly preferred, especially our Puerto Rico location.

Desired skills

• Experience with IBM Cloud Pak Services (IKC, Watson Studio, Data Stage, Watson Query) highly desired.
• Understanding CP4D Platform, Services architecture plus security.
• Prior experience or knowledge of Kubernetes, OpenShift based deployments
• Understanding of Data Lifecycle Management.
• Hands on Expertise in AWS Services EC2, RDS, VPC, Storage, IAM etc.
• Strong SQL and/or Python knowledge
• Experience with Data Lakes, Data warehouses and Big Data environments.
• RHEL scripting, Shells Bash, Ksh etc.
• Experience with JDBC, ODBC, Connectors, API based access. REST API calls.
• Experience with DB2 highly desired.

Security Clearance

None

LMCareers Business Unit

ENTERPRISE BUSINESS SERVICES

Program

EDE - Part of 1LMx

Department

50168:Chief Data & Analytics Officer

Job Class

Information Technology

Job Category

Experienced Professional

City, State

City

00603, 32825

Virtual

yes

Relocation/Housing Stipend Available

No

Full-Time

Direct/Indirect

Indirect

*

At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.

With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.

If this sounds like a culture you connect with, you’re invited to apply for this role.

EEO

Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.

The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.

National Pay Statement

Pay Rate: The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, Washington or Washington DC is $93,200 - $164,450. For states not referenced above, the salary range for this position will reflect the candidate’s final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.