Platform Services Lead – IT Operations & Strategy

ASM Research, An Accenture Federal Services Company; Hartford (CT); On-site; USD 99,300 - 142,800; Full time

Job summary

ASM Research, An Accenture Federal Services Company, is seeking an IT Services Senior Manager responsible for analyzing and directing IT-related activities. This role involves overseeing enterprise IT operations and ensuring service continuity through technical leadership.

The ideal candidate will have 7-10 years of experience in IT and a Bachelor's degree in a relevant field. Strong communication skills and the ability to manage a matrixed workforce are essential to align IT services with business processes.

Qualifications

• 7-10 years of experience in Information Technology.
• 5+ years of experience managing IT staff.
• Strong communication skills with the ability to clearly explain technical issues.

Responsibilities

• Lead and direct IT-related activities across various IT functions.
• Ensure continuity of IT services through planning and operational oversight.
• Align IT services with business processes and customer requirements.

Skills

IT operations leadership

Infrastructure and cloud services management

Technical strategy and architectural evaluation

Budgeting and resource forecasting

Complex problem diagnosis and resolution

Education

Bachelor’s degree in Information Technology, Computer Science, or a related field

Job description

ASM Research, An Accenture Federal Services Company, is seeking an IT Services Senior Manager responsible for analyzing and directing IT-related activities. This role involves overseeing enterprise IT operations and ensuring service continuity through technical leadership.

The ideal candidate will have 7-10 years of experience in IT and a Bachelor's degree in a relevant field. Strong communication skills and the ability to manage a matrixed workforce are essential to align IT services with business processes.