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Horizon AI in San Francisco seeks a Staff-level reliability engineer to make the Horizon AI platform dependable and scalable. You will work with the Principal Engineer to build resilient systems for the software platform, distinct from the GPU fleet but aligned where both touch.
You will design and implement caching, event streaming, robust health checks, and observability, contributing to orchestration migration and IaC, and advancing canary deployments and rollback capabilities to reduce risk
Level: Staff (MTS 4) · Reports to: Chief AI Officer, later the Senior Engineering Manager
The role. Make our own platform dependable and scalable, working with the Principal Engineer. This is reliability engineering for Horizon AI’s software rather than for the GPU fleet, though the two meet when our agents are the ones being trusted with fleet actions.
You will
Build the caching layer that stops every agent tool call from hitting external systems directly
Implement event streaming so services stop depending on synchronous HTTP chains
Harden agent dispatch: health checks, circuit breakers, retry semantics, and observability that distinguishes failure from degradation
Build observability of our own platform: service-level metrics, tracing across services, and alerting we act on
Contribute to the orchestration migration and to infrastructure-as-code
Improve deployment practice: canary, traffic shifting, and real rollback
You have
Production experience making distributed systems reliable: caching, queuing, circuit breaking, backpressure, timeouts, idempotency
Comfort in Python and containerized environments, with real exposure to Kubernetes or equivalent orchestration
Experience with event streaming and with the failure modes each option brings - Observability depth: metrics, distributed tracing, and the judgment to alert on symptoms rather than causes
A record of shipping reliability improvements with measurable before and after
Nice to have: durable workflow orchestration, blue/green and canary deployment at scale, performance profiling of Python services