Platform Reliability Engineer - Cloud & Automation

ThoughtWorks; Chicago (IL); Hybrid; USD 120,000 - 170,000; Full time

Job summary

ThoughtWorks in Chicago is seeking a Platform Engineer to design, build, and operate reliable cloud infrastructure for distributed applications. You will automate using Python and Terraform, manage AWS/GCP/Azure, and improve observability with Prometheus and Grafana while collaborating with the founding team.

Join a fast-paced startup culture that values scalability, security, and developer experience, contributing to next-generation observability and reliability products.

Qualifications

• Bachelor’s degree in CS, Engineering, or related field.
• 2–4 years of Platform/Cloud/SRE/Infra experience.
• Production experience with at least one cloud platform (AWS, GCP, or Azure).
• Strong Terraform IaC experience.
• Python or a modern language focused on automation.
• Hands-on Kubernetes and container workloads.
• Experience building automation for infra provisioning, deployments, workflows, or tooling.
• Strong Linux, networking, and cloud-native architecture fundamentals.
• Observability tools such as Prometheus, Grafana, Datadog.
• Knowledge of CI/CD pipelines and GitOps workflows.
• Experience with large-scale distributed systems preferred.
• OpenTelemetry exposure and security best practices an advantage.
• Excellent problem-solving and communication in a fast-paced startup.

Responsibilities

• Design, build, and operate reliable cloud infrastructure for distributed applications with high reliability.
• Develop automation and tooling using Python and Infrastructure as Code.
• Build and maintain multi-cloud infrastructure across AWS, GCP, or Azure with Terraform.
• Design observability solutions using Prometheus, Grafana, tracing, and related monitoring.
• Improve deployment workflows via CI/CD automation and GitOps.
• Contribute to incident response and production troubleshooting for reliability.
• Create automation for monitoring, diagnostics, and operations workflows.
• Contribute to next-generation observability and reliability products.
• Collaborate with founding team on architecture, platform design, and product development.
• Improve scalability, reliability, security, and developer experience in a collaborative culture.

Skills

Problem-solving

Communication

Automation

Teamwork

Education

Bachelor's degree in Computer Science, Engineering, or related field

Tools

Terraform

Kubernetes

Prometheus

Grafana

Datadog

OpenTelemetry

Python

CI/CD pipelines

Job description

ThoughtWorks in Chicago is seeking a Platform Engineer to design, build, and operate reliable cloud infrastructure for distributed applications. You will automate using Python and Terraform, manage AWS/GCP/Azure, and improve observability with Prometheus and Grafana while collaborating with the founding team.

Join a fast-paced startup culture that values scalability, security, and developer experience, contributing to next-generation observability and reliability products.