Platform Operations Engineer

Nordstrom; Seattle (WA); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Amazing Benefits

Making Social Impact

Fostering Diversity, Equity, Inclusion

Job summary

Okta is seeking a Platform Operations Engineer to help operate the Customer Identity Cloud. You will work closely with the SRE team to keep production systems reliable, manage capacity, monitor performance, and drive improvements for growth and mission-critical users.

You will deploy updates, patch systems, triage requests, monitor health, and support capacity tests while acting as an escalation point for production issues from support teams.

Qualifications

• 1+ years in a Cloud Operations role.
• Experience supporting large-scale, mission-critical production environments.
• Interest or experience in programming (e.g., Go, shell scripting, Terraform).

Responsibilities

• Execute operational work, including updates, patching, and maintaining the Engineering Service Desk queue.
• Ensure team requests are triaged and actioned promptly.
• Monitor platform health and mitigate deployment and operations issues.
• Assist with capacity, performance, and scalability testing as required.
• Act as escalation point for platform issues from customer support teams.
• Execute runbooks and update processes as required.
• Interface with the SRE team to report core issues, required improvements, and new feature requests.

Skills

Platform infrastructure

High availability

Load balancing

HTTP/SSL/SSH

Kubernetes

Monitoring

Communication

Time management

Tools

Terraform

Shell scripting

Go

MongoDB

Node.js

nginx

AWS

Azure

GCP

Job description

Platform Operations Engineer – Okta

Reporting to the Manager of Engineering, this role ensures smooth operation of Okta’s Customer Identity Cloud. Working closely with the SRE team, you will focus on keeping production systems operational, managing capacity, monitoring performance, and continuously improving platform reliability for growth and mission‑critical users.

Responsibilities

• Execute operational work, including updates, patching, and maintaining the Engineering Service Desk queue.
• Ensure team requests are triaged and actioned promptly.
• Monitor platform health and take steps to mitigate deployment and operations issues.
• Assist with capacity, performance, and scalability testing as required.
• Act as escalation point for platform issues from customer support teams.
• Execute runbooks and update processes as required.
• Interface with the SRE team to report core issues, required improvements, and new feature requests.

Qualifications

• General platform infrastructure knowledge, including high availability, load balancing, routers, firewalls, and storage subsystems.
• Understanding of protocols/technologies such as HTTP, SSL, SSH, and Kubernetes.
• Familiarity with open‑source technologies and tools like MongoDB, Node.js, and nginx.
• Experience with cloud platforms such as AWS, Azure, and GCP.
• Experience with monitoring and troubleshooting techniques.
• Ability to communicate clearly with stakeholders across domains.
• Strong multitasking and time‑management skills.

Required Experience

• 1+ years in a Cloud Operations role.
• 1+ years supporting large‑scale, mission‑critical production environments.
• Interest or experience in programming (e.g., Go, shell scripting, Terraform).

Benefits

• Amazing Benefits
• Making Social Impact
• Fostering Diversity, Equity, Inclusion, and Belonging at Okta

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.