Platform Growth & Operations Associate | AI-Driven Efficiency

Socket.dev; United States; Remote; USD 65,000 - 90,000; Full time

Job summary

Socket.dev is seeking an Operations Support Senior Associate to own platform configurations, business settings, and market initiatives (e.g., incentives, subsidies). You will serve as the bridge between Business, Market Growth, Tech and Product teams, using strong communication skills and modern tools including AI and automation to continually optimize operational efficiency.

You will execute daily configurations, monitor activities against budget, validate data to prevent live issues, and

Qualifications

• 3–4 years of hands-on experience in operations or data/process management.
• Experience with platform backend configuration or e-commerce operations.
• Excellent interpersonal and stakeholder management skills.

Responsibilities

• Execute daily platform configurations, business logic settings, and market initiatives with precision.
• Monitor operations and ensure market activities stay within budget.
• Review operational data to prevent configuration errors and platform issues.
• Develop and maintain SOPs and change logs for clear tracking.

Skills

Precision

Communication

Problem solving

Tools

AI tools

Automation

Low-code

Job description

Socket.dev is seeking an Operations Support Senior Associate to own platform configurations, business settings, and market initiatives (e.g., incentives, subsidies). You will serve as the bridge between Business, Market Growth, Tech and Product teams, using strong communication skills and modern tools including AI and automation to continually optimize operational efficiency.

You will execute daily configurations, monitor activities against budget, validate data to prevent live issues, and