Platform Engineering Manager, Private Cloud & VMware VCF

HDR; Omaha (NE); On-site; USD 120,000 - 180,000; Full time

Job summary

HDR is seeking a VCF Platform Engineer Manager to lead platform engineers, own the platform roadmap, prioritize the backlog, and report KPIs to infrastructure leadership.

The role requires 7+ years in infrastructure/private cloud, 5+ years in leadership, VMware vSphere/VCF expertise, ITSM mastery, strong stakeholder communication, and experience coordinating across compute, storage, and network. This on-site Omaha opportunity follows a full-time schedule.

Qualifications

• 7+ years of progressive experience in infrastructure, private cloud, virtualization, or enterprise platform operations.
• 5+ years of leadership experience managing technical teams, engineering backlogs, service delivery functions, or platform operations.
• Demonstrated experience administering, operating, or leading enterprise VMware vSphere / VMware Cloud Foundation (VCF) environments.
• Strong working knowledge of IT service management (ITSM) processes, including incident, change, problem, request, and service level management.

Responsibilities

• Directly manage VCF Platform engineers and/or leads; set clear expectations for delivery, accountability, collaboration, and professional growth.
• Own the platform roadmap and service catalog; prioritize the engineering backlog based on business value, risk, lifecycle requirements, and operational needs.
• Track and report platform KPIs, including availability, provisioning time, cost per VM, incident mean time to restore (MTTR), utilization, and service delivery performance.
• Serve as the senior escalation point for platform incidents, service degradation, capacity constraints, and cross-functional issue resolution.
• Coordinate with FinOps, cybersecurity, application, network, storage, and infrastructure teams through defined operational and governance interfaces.
• Lead the weekly planning cadence for the platform team, including backlog review, priorities, delivery status, dependencies, and risk management.
• Report platform health, cost, service performance, and strategic recommendations to infrastructure leadership.
• Ensure the private cloud platform is operated as a reliable, scalable, cost-effective service aligned to enterprise standards and business requirements.
• Drive continuous improvement in platform operations, engineering practices, lifecycle management, resiliency, and service consumption.
• Partner with architecture and engineering stakeholders to evaluate platform enhancements, modernization opportunities, and future-state capabilities.
• Support operational governance activities, including change review, incident review, problem management, capacity planning, and service performance reviews.

Skills

Leadership

IT operations management

KPI reporting

Stakeholder management

Incident & problem management

Planning cadences

Cross-functional collaboration

VMware vSphere/VCF knowledge

Education

Bachelor's degree in Information Technology, Computer Science, Engineering, or related field

Tools

PowerCLI

Terraform

Ansible

vRealize/Aria

Job description

HDR is seeking a VCF Platform Engineer Manager to lead platform engineers, own the platform roadmap, prioritize the backlog, and report KPIs to infrastructure leadership.

The role requires 7+ years in infrastructure/private cloud, 5+ years in leadership, VMware vSphere/VCF expertise, ITSM mastery, strong stakeholder communication, and experience coordinating across compute, storage, and network. This on-site Omaha opportunity follows a full-time schedule.