Platform Engineering Manager

SpotOn; United States; Remote; USD 170,000 - 215,000; Full time

Benefits offered by this job

Equity

Job summary

SpotOn is seeking an Platform Engineering Manager to lead Delivery and Compute teams that run our Kubernetes platform and developer tooling. This role oversees CI/CD, GitOps, and the Backstage-based developer platform, guiding staff and senior engineers while aligning with security and PCI DSS controls.

You’ll partner with other Platform Engineering leaders to drive a unified platform strategy, upskilling teams and delivering reliable, scalable infrastructure for SpotOn’s hospitality customers

Qualifications

• 3+ years managing platform, infrastructure, or developer‑productivity engineers.
• Experience leading senior and staff engineers.
• Strong technical judgment in Kubernetes and cloud infrastructure; CI/CD delivery.

Responsibilities

• Lead and grow the team, conduct 1:1s, set expectations and career development.
• Free staff engineers to focus on architecture and technical work.
• Collaborate with other Platform Engineering Managers to unify platform boundaries.
• Drive operational efficiency with a scalable, reliable platform for developers.
• Oversee platform consolidation and retirement of legacy systems with clear ownership.
• Run the fleet and capacity planning, balancing interrupt-driven work with roadmap commitments.
• Treat engineers as customers by delivering easy, well‑documented processes and AI‑assisted tooling.
• Own reliability and compliance, incident response, and PCI DSS controls for payments workloads.

Skills

Leadership

Cross-team collaboration

Clear communication

Technical judgment

Tools

Kubernetes

AWS

CI/CD

GitOps

Backstage

ArgoCD

Job description

Platform Engineering Manager

Location

Remote, United States

Employment Type

Full time

Location Type

Remote

Department

Engineering

Compensation

$170K – $215K Offers Equity

Please note the salary range listed is just one component of a competitive compensation package which may include a company stock plan depending on role eligibility. Offers will be reflective of the candidate’s location, qualifications, and experience.

Overview

Application

About SpotOn

We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award‑winning point‑of‑sale to AI‑powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh\*t about helping restaurants succeed.

Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users

Rated the top‑rated point‑of‑sale (POS) for restaurants, bars, retail, and small businesses by Capterra users

Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running

We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you.

Engineering Manager, Infrastructure

Location: United States — US remote, or our Chicago or Detroit offices

Reports to: Director of Platform Engineering

The opportunity

Every SpotOn engineering team ships code through the delivery platform this team owns, and runs it on the Kubernetes platform it operates. You'll lead the two Infrastructure teams responsible for both: Delivery (CI/CD, GitOps, and the developer platform) and Compute (Kubernetes, EC2).

The platform is mid‑transformation. We’re consolidating onto one standard path GitHub Actions, ArgoCD, and EKS and retiring legacy clusters and pipelines along the way. We are tightening governance and PCIDSS4.0.1 compliance and bringing AI into how engineers use the platform. You’ll take on a strong, experienced team with staff engineers already leading technical work. What it needs from you is people leadership, a customer‑focused mindset, a clear operating model, and someone who keeps the platform moving forward and supporting the business.

What the teams own

CI/CD for all of engineering: GitHub Actions with a self‑hosted Actions Runner Controller (ARC) fleet, and AWS‑managed ArgoCD running a hub per domain and serving about3,700 workloads.

The developer platform: Backstage (catalog, software templates, golden paths), container and artifact registries, secrets delivery, and platform documentation. This includes our platform MCP server and AI skills for engineers.

TheEKS fleet: more than 23 GitOps‑managed clusters plus the ArgoCD hub clusters. That covers capacity and autoscaling with Karpenter, cluster add‑ons, Kyverno policy, and a standard Helm chart that defines the contract for every workload.

Cluster lifecycle: EKS upgrades three times a year across about40 environments in five tiers, coordinated with the teams whose services run on them.

What you’ll do

• Lead and grow the team. Run 1:1s, set clear expectations, give candid feedback, and own performance and career development.
• Free your staff engineers to lead technically. Take on the management and coordination work so they can concentrate on architecture, technical collaboration, and the hardest technical problems.
• Collaborate with our other PlatformEMs. We maybe organized into several teams,butweare one platform domain first. Theteamboundariesaresoft,existing onlyto help organize expertise.
• Helpdriveoperationalefficiency. Buildingandmaintaining an efficient and effective platformis a force multiplier for both humans andagents.
• Help finish theplatform consolidation. Drive the remaining legacy retirement work to completion. That means coordinating with service‑owning teams across every R&D domain, keepingrisks visible to leadership, andmakingsure post‑migration cleanup hasclear owners.
• Runthe fleet predictably. Makecluster upgrades, capacity work, and partner notifications routineand owned bytheteam. Balance interrupt-driven work against roadmap commitments.
• Treat engineers as customers. Make the golden path the easiest path through good defaults, templates, documentation, and AI‑assisted tooling. Usefeedbackfrom consuming teams to decide what to build next.
• Own reliability and compliance. Lead incident response and learning for delivery and compute, follow through on systemic fixes, and partnerwith Securityon PCIDSS controls for payments workloads.

What success looks like

First 90 days: You know the team, the platform, and its customers. Every engineer has regular 1:1s and clear expectations. You’vegot a graspon how we work, the problems we face, and how we improve our ability to serve the business. You’ve worked with the other Infrastructure leaders on areas of ownership.

First year: There’s aclear roadmap foryour areas of ownership. We’re placing bets and executing on them successfully. Legacy platformsare fully retired, and every cleanup itemhas an owner andis closed. Maintenance cycles continue to land on schedule without fire drills. Staff engineers spend their time on technical leadership, notcoordination. Every engineer has a growth plan, and the team's interrupt load is measured and trending down.

What we’re looking for

Required

• 3+ years managing engineers on platform, infrastructure, or developer‑productivity teams.
• Experienceleading senior and staff‑level engineers.Youcan set direction without beingthe deepest expert in the room.
• Soundtechnical judgmentinKubernetesand cloud infrastructure (AWSpreferred),andinCI/CD and GitOps delivery. Youcan assess designs, production risk, and trade‑offs, and ask thequestionsthat lead to durable solutions.
• Atrack recordofdelivering cross‑team platform migrations or adoption programs, including managing dependencies across many teams and communicating risk to leadership.
• Experience owning production reliability: on–call health, incident response, and systemic follow‑through.
• Clear, direct communication with engineers, peer leaders, and non‑technical stakeholders.

Helpful, not required

• Hands‑on experience with ArgoCD, GitHub Actions, Karpenter, Kyverno, or Backstage.
• Experience building internal developer platforms with a product mindset: golden paths, self‑service, and developer experience metrics.
• Experience in a PCIDSS or similarly regulated environment.
• Experience applying AI tools to developer workflows or platform operations.
• Experience leadinga team distributed across US and European time zones, oraclear plan for doing it well.

Compensation

Our base pay range starts at $180,000 -$215,000/year for this role

Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan

Offers will be reflective of the candidate’s location and experience.

Benefits

At SpotOn, we put people above everything else. We’re known for our innovative software and technology solutions, but we stand out because of the hard‑working humans behind the tech.

We can’t take care of our clients without taking care of our employees first, and that’s why we invest in you with a competitive benefits package which includes:

• Medical, Dental and Vision Insurance
• 401k with company match
• RSUs
• Paid vacation, 10 company holidays, sick time, and volunteer time off
• Employee Resource Groups to build community and inclusion at work
• Monthly cell phone and internet stipend
• Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development