Platform Engineer (x/f/m) - Tech Foundations

Alan; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

Alan is building the new standard in prevention insurance, integrating insurance, prevention, and care into a single user experience. The Engineering team focuses on infrastructure, interfaces, and applications to serve members, health professionals, and the team itself.

We move fast with ownership, tackling big problems and shipping product decisions into code. We value reliability, observability, and scalable cloud foundations as we grow globally.

Qualifications

• 3+ years of Platform engineering, DevOps, or equivalent.
• Strong experience with cloud platforms (AWS or GCP).
• Comfortable coding for automation in Python/TypeScript.
• Experience with observability, monitoring, and incident management.
• Ability to design reliable, scalable infrastructure.

Responsibilities

• Treat infrastructure as product work; ship features to production with ownership.
• Own reliability, observability, and on-call processes across the infra scope.
• Build reusable patterns and tooling for engineers and product teams.
• Collaborate with cross‑functional teams to enable faster feature delivery.

Skills

Platform engineering

DevOps

Python/TypeScript

Cloud AWS/GCP

Observability

Automation tooling

Tools

Terraform/Terramate

Datadog

Kubernetes

PostgreSQL

Redis

Job description

Health can’t wait.

Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.

Alan exists to end the wait.

Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.

So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.

We are on an incredible journey to build a global leading company, with a unique culture. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.

Prevention as the new norm. That’s what we’re building with our team of 1000+ people. If it speaks to you: we’re hiring across France, Spain, Belgium, and Canada. And beyond.

The Engineering team

In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves!

Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of interactions.

We move fast, with a lot of ownership, and are proud to tackle big problems!

Our process is very simple: those who make product decisions are the same ones who build them.

The Stack

Python/Flask, Typescript, React, React Native on the coding side. AWS, GCP, Kubernetes, PostgreSQL, Redis, Terraform/Terramate, Datadog, Cloudflare, GitHub Actions on the platform side, all in a monorepo. We deploy daily and believe in distributed ownership - you build it, you own it.

The Infra Crew - within the Tech Foundations area

Mission :

• Tech Foundations - enables product crews and creates the environment to thrive, combining world‑class infrastructure, intuitive developer experience, exquisite operational excellence, and built‑in security to make shipping exceptional products effortless.


• Infra - is one of its crews. Its mission: operate and evolve the foundations Alan runs on (multi‑cloud infrastructure, data platforms, observability, and the operational practices around them) so that product crews ship safely and quickly, members never feel the platform underneath, and the business can expand to new countries without re‑inventing how we run.

Scope:

1. Cloud foundations & multi‑cloud architecture: own and evolve Alan’s cloud footprint, Infrastructure-as-Code stack (Terraform, Terramate), and the architectural decisions enabling international expansion.


2. Data & application platforms: operate and evolve the foundations product crews build on: PostgreSQL/Aurora, our events pipeline, async workloads, and database migration tooling, without leaking complexity into product code.


3. Reliability, observability & on‑call: own Alan’s platform uptime and latency SLOs end‑to‑end. Evolve our observability stack (Datadog), the incident response process (Incident.io), and the shared on‑call rotation across the area to keep it sustainable as we scale.


4. Governance & compliance enablement and FinOps: own the cross‑cutting concerns no single domain holds, infrastructure cost (FinOps), IAM posture, backup and disaster recovery, exit strategy, with automation and reporting that scales beyond the crew.


5. AI‑augmented infrastructure operations: make AI assistants a first‑class citizen for incident investigation, runbook execution, and toil reduction, so engineers spend their time on high‑leverage work.

Focus for 2026:

In 2026, we’re growing the team significantly to step up impact across four bets:

• Multi‑cloud expansion: revisit our cloud strategy as we go international, and launch new geographies.


• Decoupling for scale: evolve service architecture to carry Alan 2.0 from 1M members today to 10M.


• Operational excellence: raise the quality bar end‑to‑end by overhauling observability, on‑call, and cost management practices.


• AI‑augmented infra ops: make AI assistants a first‑class part of investigation, troubleshooting, and toil reduction, so engineers spend time where leverage is highest.

Is it you we’re looking for?

Experience we value

• 3+ years in Platform engineering, DevOps, Site reliability engineering or equivalent roles.


• You have strong experience with cloud platforms (especially AWS or GCP).


• You’re comfortable writing code for automation and tooling (e.g. API, internal command line, developer portal) and willing to work in Python/Typescript (but you don’t need to have experience with those 2 languages!).


• You have touched observability, monitoring, alerting or incident management tools and practices.


• You are able to design and implement robust infrastructure systems with a focus on reliability and observability.


• You can maintain our uptime targets while optimizing infrastructure costs.


• You’ve built and maintained internal or external tooling (e.g. API, web interface, internal command line, configuration as code, etc) for other engineers.

Mindset we value

• You treat infrastructure and platform engineering as product work : engineers & members are your customers, and infrastructure should feel effortless.


• You’re hands‑on : writing code is the bulk of the job (Python, TypeScript, Terraform). You ship what you write to production yourself, then operate it: rollouts, alerting, on‑call, incident response.


• You’re an enabler : you measure your impact by how fast product crews ship features without ever consulting you. The harder you’ve worked, the less they have to engage you.


• You build reusable patterns : guardrails, libraries, and reliable‑by‑default abstractions that prevent outages and runaway cost at scale.


• You’re fluent in English (French is not required).

For this opportunity, we are aiming to hire above C1 level range.

But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! Everything else is a bonus.

How we work

• Location : You must be legally eligible to work in France, Belgium, or Spain.


• Remote work : We offer remote work flexibility, but we value in‑person collaboration

Important note: we hire people, not roles.

Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.

If you identify yourself as a woman : Did you know that research shows women often apply only when meeting 100% of requirements?

Remember, this is just a guide, not a checklist.

#LI-DNP