Platform Engineer, Specialist

The Vanguard Group, Inc.; United States; Hybrid; USD 120,000 - 180,000; Full time

Job summary

Vanguard seeks an experienced IT professional to plan and implement new technologies for enterprise-wide platforms. You will design, deploy, and optimize systems to meet business needs while improving performance and reliability.

The role requires leadership in technical standards, change control, and production support, with mentoring responsibilities for junior staff and strong documentation practices.

Qualifications

• Minimum eight years related work experience.
• Undergraduate degree in a related field or the equivalent combination of training and experience.
• Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position.

Responsibilities

• Plans and implements new technologies and major releases for enterprise-wide IT platform projects.
• Provides expert level technical support and ensures reliable operation of production across platforms.
• Develops technical standards, tests and evaluates vendor products, and recommends new technologies.
• Elevates code into development, test, and production environments with proper change control and documentation.
• Learns client area business functions and determines appropriate technical tools to address needs.
• Trains and mentors junior staff, updates documentation, and provides guidance as required.
• Administers system activities, analyzes requirements, and designs logical/physical systems.
• Participates in special projects and performs other duties as assigned.

Education

Undergraduate degree in a related field or the equivalent combination of training and experience

Job description

Core Responsibilities

1. Plans and implements new technologies and major releases for the most critical enterprise-wide IT platform projects. Designs, implements, and deploys platforms to support and meet business needs. Identifies, recommends, and implements opportunities for improvement and performance issue solutions.
2. Provides expert level technical support and ensures reliable operation of production. Diagnoses and troubleshoots the most complex issues for hardware or software systems on multiple platforms. Maintains comprehensive technical knowledge of software and infrastructure platforms.
3. Develops technical standards. Tests and evaluates technologies vendor products. Recommends vendor selections and new technologies.
4. Elevates code into the development, test, and production environments on schedule. Provides follow up production support. Submits change control requests and documents.
5. Learns and understands client area business functions and requirements. Determines the appropriate technical tool to address the client's business needs.
6. Trains and mentors more junior staff on processes and technologies. Troubleshoots and resolves the most complex issues elevated from staff. Provides guidance and consultation as required. Updates, writes, and maintains documentation for the department.
7. Administers system activities. Writes the technical portion of assigned deliverables. Performs systems analysis, including system requirements analysis and definition, and logical and physical design.
8. Participates in special projects and performs other duties as assigned.

Qualifications

• Minimum of eight years related work experience.
• Undergraduate degree in a related field or the equivalent combination of training and experience.
• Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

About Us

Vanguard, one of the world's largest investment management companies, serves individual investors, institutions, employer-sponsored retirement plans, and financial professionals. We have a diverse and talented crew with a culture that promotes teamwork, along with an unwavering focus on serving our clients' best interests.