Platform Engineer — Observability

Evolent; Oregon; Hybrid; USD 105,000 - 125,000; Full time

Benefits offered by this job

Health insurance

Comprehensive benefits

Job summary

Evolent is seeking a Senior Platform Engineer to transform infrastructure with a modern Platform Engineering & Operations model. You will implement automation, build agentic AI solutions, and contribute to secure, observable cloud platforms across Azure services, AKS, and ACA.

You will drive reliability, security, and compliance as part of a team delivering scalable, maintainable systems for health workloads, partnering with engineering and product teams.

Qualifications

• 3+ years of hands-on Azure and 5+ years of overall cloud-native experience.
• Strong understanding of OpenTelemetry and demonstrated experience implementing observability solutions across traces, metrics, and logs.
• Experience leveraging agile methodology, e.g. Scrumban, to manage project work.
• Domain Expertise — Site Reliability Engineering
• Production operations on healthcare workloads under HIPAA and SOC 2, including incident and problem management and disaster recovery readiness.

Responsibilities

• Provision and change infrastructure exclusively as code, ensuring reproducible environments.
• Reverse engineer the applications and infrastructure you inherit: trace dependencies, integrations, and data flows end to end.
• Design and build agentic AI solutions for platform, delivery, and operations work; identify toil to automate and build/maintain the agent.
• Build security and compliance into the delivery path with guardrails and audit evidence from design.
• Engineer and manage observability solutions using OpenTelemetry to monitor performance and reliability.
• Deploy and manage containerization using Docker and Kubernetes with AKS/ACA, monitoring health and security.
• Participate in Root Cause Analysis and address the actual root cause to prevent recurrence.

Skills

OpenTelemetry

Kubernetes

Docker

Terraform

Ansible

PowerShell

Python

GitHub Actions

Education

Bachelor's degree in Computer Science, Information Technology, Engineering, or related field

Tools

AKS

ACA

Prometheus

Datadog

Dynatrace

Elastic

Job description

Your Future Evolves HereEvolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.Join Evolent for the mission. Stay for the culture.

What You'll Be Doing

Why This Role Matters

Evolent is transforming how it builds and operates infrastructure under a refreshed Platform Engineering & Operations operating model, grounded in four principles: Architecture First, Automation by Default, Reliability is a Shared Responsibility and Golden Paths Over Custom Solutions. You will turn approved designs into provisioned, automated, and documented platforms, and you will do it transparently, through formal handoffs, Office Hours reviews, and documentation your peers can actually rely on.

Agentic AI : Platform Engineering is moving toward agentic AI as a standard part of how the organization works. As agentic AI transforms the way we work, we expect our engineers to be at the forefront of that change, designing and building intelligent solutions rather than simply consuming them. This builder mentality is a core attribute we assess from the first conversation.

• Provision and change infrastructure exclusively as code, so that every environment is reproducible, reviewable, and free of manual drift.
• Reverse engineer the applications and infrastructure you inherit: trace dependencies, integrations, and data flows end to end until you can explain how a system actually works.
• Design and build agentic AI solutions for platform, delivery, and operations work: identify the toil worth automating, then build, evaluate, and harden the agent that removes it.
• Build security and compliance into the delivery path: least-privilege access, secrets handling, policy-as-code guardrails, and audit evidence produced by design rather than assembled under deadline.
• Engineer and manage observability solutions using OpenTelemetry to monitor and trace application performance.
• Deploy and manage containerization solutions using platforms such as Docker and Kubernetes, with a strong focus on Azure Kubernetes Service (AKS) and Azure Container Apps (ACA).
• Monitor container health and performance, troubleshoot issues, and implement lasting remediation.
• Participate in Root Cause Analysis and address the actual root cause, so the same problem does not recur.

Minimum Requirements

• Demonstrates humility, openness to feedback, and a team-first mindset.
• Comfortable with a high level of transparency, surfacing risks and mistakes early.
• Ability to create high-quality technical diagrams and documentation.
• Deep knowledge of agentic AI concepts: agents and tool use, orchestration, context and retrieval, evaluation, guardrails, and the limits of each. Knowledge of agentic AI concepts is an important component of the role and supports the organization's strategic direction
• Excellent written and verbal English communication skills with the ability to communicate effectively with technical and business stakeholders.
• Demonstrated ability to reverse engineer application architecture: take an unfamiliar application and the infrastructure under it, trace its components, dependencies, and data flows.
• Working fluency in Infrastructure as Code and Configuration as Code. Terraform and Ansible are Evolent's standard tooling.
• 3+ years of hands‑on Azure and 5+ years of overall cloud‑native experience.
• Strong understanding of OpenTelemetry and demonstrated experience implementing observability solutions across traces, metrics, and logs.
• Demonstrated motivation to develop coding skills and proficiency in multiple programming languages.
• Expertise in at least one of these scripting or configuration languages: PowerShell, YAML, HCL, or Python.
• Experience leveraging agile methodology, e.g. Scrumban, to manage project work.
• Domain Expertise — Site Reliability Engineering
• Observability depth: strong working knowledge of OpenTelemetry across traces, metrics, and logs, and expertise in multiple APM and monitoring tools (e.g. Prometheus, Elastic, Dynatrace, and DataDog). You should be able to explain where each one fits and where each one falls down.
• Proven experience deploying and managing container orchestration platforms, Kubernetes and Docker, with a strong focus on Azure Kubernetes Service (AKS) and Azure Container Apps (ACA), including monitoring container health and keeping containerized workloads secure in production.
• Deep understanding of deployment methodologies for Kubernetes, preferably ArgoCD and Helm, and experience with GitHub Actions or Jenkins for build and release automation.
• Working experience with other Azure services such as Azure Functions, Azure Logic Apps, and Azure Service Fabric, and familiarity with internal developer platforms — Evolent's is built on Backstage.
• Production operations on healthcare workloads under HIPAA and SOC 2: incident and problem management, Root Cause Analysis that genuinely closes the cause, and disaster recovery readiness.

Preferred Requirements

• Experience applying agentic AI concepts, whether through professional experience, personal projects, academic work, or other relevant initiatives: what it does, the choices you made, what failed, and what you would change.
• Proficiency in a scripting or programming language used for automation and tooling, such as Python, Go, PowerShell, or Bash.
• Experience in a regulated environment, for example healthcare and HIPAA, SOC 2, or similar.
• Hands‑on experience instrumenting a production system with OpenTelemetry end to end, including the decisions you made about sampling, cardinality, and cost.
• Experience running production workloads at scale on Azure Kubernetes Service (AKS) or Azure Container Apps (ACA).

Preferred Certifications

• Relevant Azure certifications (e.g AZ-104, AZ-400, or AZ-305) or the equivalent AWS certifications.
• HashiCorp Terraform Associate or equivalent.
• Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD) or equivalent
• Vendor observability certification from Dynatrace, Datadog, Elastic, or Grafana

Academic Qualification

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or an equivalent combination of education, training, and experience.

#EvolentAiTo ensure a secure hiring process we have implemented several identity verification steps, including submission of a government issued photo ID. We conduct identity verification during interviews, and final interviews may require onsite attendance. All candidates must complete a comprehensive background check, in‑person I‑9 verification, and may be subject to drug screening prior to employment. The use of artificial intelligence tools during interviews is prohibited and monitored. Misrepresentation will result in immediate disqualification from consideration.

Technical Requirements

We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router.

Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. If you need reasonable accommodation to access the information provided on this website, please contact for further assistance.

The expected base salary/wage range for this position is $105,000 - 125,000. As part of your total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.