Platform Engineer

Smarter Contact Inc.; United States; Remote; USD 100,000 - 140,000; Full time

Job summary

A fast-growing SaaS company, Smarter Contact Inc., is seeking a Platform Engineer to enhance their internal tools and systems. The ideal candidate will have extensive experience in software engineering and a passion for improving engineering efficiency through innovative solutions.

Qualifications

• 7+ years of software engineering experience, with at least 2 years in platform or tooling engineering.
• Proven track record of building internal developer tools and automation systems.
• Strong understanding of software development lifecycle and CI/CD practices.

Responsibilities

• Design and implement internal DevOps tools and automation systems.
• Develop and maintain configuration management systems across multiple environments.
• Collaborate with cross-functional teams to understand and address platform needs.

Skills

SQL

DevOps practices

API integration patterns

Problem-solving

Communication

Tools

Google Cloud Platform

Chrome extensions

GraphQL

Docker

Kubernetes

Job description

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About Us

Smarter Contact is a fast-growing SaaS company with a text and voice messaging communications platform enhanced by AI technologies. We serve real estate professionals across the US and are proud to be the market leader in this space. We're always looking for performance-driven team members to join our growing team.

The Role

We’re seeking a skilled Platform Engineer to join our engineering team and help build robust internal tools and systems that enhance development and operational capabilities. This role is crucial to developing and maintaining the infrastructure that powers our engineering efficiency.

Key Responsibilities:

• Design and implement internal DevOps tools and automation systems
• Develop and maintain configuration management systems across multiple environments
• Create and maintain simulation environments for third-party integrations
• Build and improve developer productivity tools and internal extensions
• Collaborate with cross-functional teams to understand and address platform needs
• Contribute to the architecture and design of internal tools and systems
• Implement monitoring, logging, and observability solutions
• Create a layered permissions admin panel to automate common support requests
• Build reporting frameworks to query system data for financial and operational insights

Technical Requirements:

• Strong experience with Google Cloud Platform (GCP) services and best practices
• Experience building and maintaining Chrome extensions
• Strong SQL knowledge and experience with database optimization
• Experience with GraphQL API development and integration
• Expertise in developing simulation/mock environments for third-party APIs
• Familiarity with API integration patterns (REST, GraphQL, WebHooks)
• Knowledge of DevOps practices and tools
• Experience with configuration management and environment variable handling

Qualifications:

• 7+ years of software engineering experience, with at least 2 years in platform or tooling engineering
• Proven track record of building internal developer tools and automation systems
• Strong understanding of software development lifecycle and CI/CD practices
• Experience with communication APIs (e.g., Twilio)
• Excellent problem-solving skills and attention to detail
• Strong communication skills and ability to work effectively with cross-functional teams

Nice to Have:

• Experience with Infrastructure as Code (IaC)
• Familiarity with containerization and orchestration tools (e.g., Docker, Kubernetes)
• Background in SaaS or cloud-native applications
• Experience with monitoring and observability tools
• Experience with CRM platform integrations, ideally HubSpot

We’re looking for someone who’s passionate about building tools that empower developers and improve engineering efficiency. If you enjoy creating solutions that make development workflows smoother and more reliable, we’d love to hear from you.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Software Development

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