Platform Engineer

Flourish & Thrive Labs; United States; Remote; USD 120,000 - 170,000; Full time

Benefits offered by this job

Salesforce Admin cert

AWS Cloud Practitioner cert

Scripting experience (Bash/Python)

Docker experience

Datadog familiarity

SOC 2/HIPAA experience

Job summary

Flourish & Thrive Labs is seeking a Platform Engineer to join the Systems Team. You will configure and maintain AWS and Salesforce environments across development, staging, and production, ensuring reliability and security for the PH360 platform.

You will own CI/CD pipelines in GitHub Actions, help drive SOC 2 and HIPAA compliance activities, participate in SAFe ceremonies as part of the Agile Release Train, and collaborate with System, Solution, and Enterprise Architects.

Qualifications

• Config AWS, Salesforce sandboxes, CI/CD pipelines in GitHub Actions.
• Experience with public health environments or customers.
• Bachelor's degree in CS/IS/PH informatics or closely related field.
• Ability to work within a SAFe Agile framework.

Responsibilities

• Configure and maintain AWS and Salesforce across dev, staging, prod.
• Own CI/CD pipelines and incident response in production environments.
• Support SOC 2 and HIPAA compliance activities and audits.
• Collaborate with System, Solution, and Enterprise Architects.

Skills

AWS administration

Salesforce administration

CI/CD pipelines

Public health domain knowledge

Education

Bachelor's degree in CS/IS/PH informatics

Tools

GitHub Actions

Docker

Datadog

Job description

The problem you will help solve

Public health agencies depend on reliable, secure technology to protect communities. When the systems health departments use to manage data, coordinate programs, and respond to crises go down, response slows, and communities lose ground. At Flourish and Thrive Labs, we build and operate PH360, a public health technology platform that helps local, state, territorial, tribal, and federal agencies work faster and smarter. You will keep that platform running, secure, and ready for the people who depend on it.

What success looks like

In your first 30 days , you will learn the PH360 platform architecture, meet your teammates on the System Team, get oriented in our AWS and Salesforce environments, and complete your first sandbox configuration task.

By 90 days , you will independently manage sandbox environments, own a defined set of CI/CD pipeline workflows in GitHub Actions, and actively contribute to SOC 2 and HIPAA compliance activities.

In your first year , you will have materially improved the reliability and synchronization of our development, staging, and production environments, reduced sandbox-related access issues, and contributed to a measurable improvement in deployment pipeline efficiency.

A typical week

Most of your time will be spent configuring and maintaining AWS and Salesforce environments across development, staging, and production, as well as keeping GitHub Actions workflows running smoothly. You will participate in Scaled Agile for Enterprise (SAFe) ceremonies as a member of the System Team supporting the Agile Release Train, including PI Planning. You will collaborate daily with fellow platform engineers and coordinate with System, Solution, and Enterprise Architects on platform decisions. You will monitor system health through Datadog and contribute to incident response when production issues arise.

How you will work with AI

F&T Labs uses AI tools to support engineering and operations work. You will be expected to use AI coding and productivity assistants as part of your workflow. Humans remain accountable for all infrastructure decisions, code reviews, security configurations, and any actions that affect protected health information. We will provide training and support for team members who are new to AI-native ways of working.

What you need to succeed on day one

The following are required on day one. We mean these as real requirements, not a wish list.

• 1. You can configure, manage, and troubleshoot AWS cloud environments, including development, staging, and production systems.
• 2. You can administer Salesforce environments, including standing up sandboxes, synchronizing them, and resolving access issues.
• 3. You can build and maintain CI/CD pipelines using GitHub Actions.
• 4. You have worked directly within a local, state, territorial, tribal, or federal public health agency, giving you a firsthand understanding of the environment our customers operate in.
• 5. You hold a bachelor’s degree in computer science, information systems, public health informatics, or a closely related field.

Nice to have, and we will help you learn the rest

• Salesforce Certified Platform Administrator credential
• AWS Certified Cloud Practitioner credential
• Experience with scripting languages (such as Bash or Python) for automation
• Experience with Docker and containerized environments
• Familiarity with Datadog or similar observability platforms
• Experience supporting SOC 2 or HIPAA compliance programs

If you have lived experience or community ties relevant to the populations our public health customers serve, we value that perspective alongside your technical skills.

Honest notes about the work

Hours: Core collaboration hours are 10 A.M. to 2 P.M. Central, Monday through Friday. We offer flexibility outside those hours, and we trust you to manage your time. There will occasionally be periods, such as around major platform releases or compliance milestones, when availability outside core hours may be needed. We aim to be transparent about those periods in advance.

On-call: There is no formal on-call rotation at this time. If a critical production issue arises, the team responds on a best-effort basis. We will communicate honestly if this changes.

Incident response: You may be involved in diagnosing and resolving system outages. We approach incidents as learning opportunities, not blame events.

Compliance work: This role actively contributes to SOC 2 and HIPAA compliance. That work involves careful documentation and attention to detail and is a valued part of how we protect our customers and their communities.

Growth

This role sits on a defined career ladder: Platform Engineer (mid-level), Senior Platform Engineer, and Staff Platform Engineer. Advancement criteria are published and reviewed with your manager. We support professional development, including pursuing certifications in Salesforce and AWS.

Must be authorized to work in the United States without sponsorship. Willingness to adhere to our no-drug workplace policy. You must agree to undergo eVerify for employment status at hiring. We encourage applications from diverse backgrounds and experiences, even if you don’t meet all listed qualifications.