Platform Engineer

Vitalize

San Francisco (CA)

On-site

USD 140,000 - 230,000

Full time

2 days ago

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Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Flexible PTO

Unlimited travel budget to visit cust0

Twice-yearly company off-sites

Free meals in the office

$5,000 relocation bonus for eligible

Desk setup reimbursement

Commuter benefits

Monthly gym/wellness stipend

An awesome office in Jackson Square, 0

Job summary

Vitalize is hiring for a Platform Team member to own cloud infrastructure, AWS/EKS management, and internal tooling. You will help scale the platform that enables AI-backed workflows across engineering and operations.

You’ll shape the tooling, observability, and security posture while driving AI adoption and building internal apps that extend beyond the engineering team. Join us in San Francisco to impact health systems nationwide.

Qualifications

Own CI/CD end-to-end—pipeline code, test orchestration, deploy safety.
Maintain and scale our EKS cluster and AWS infra.
Build developer tooling and internal tools with stakeholders at the forefront.
Own observability—select tools, set alerts, and deliver timely data to teams.
Lead AI adoption across Engineering and create custom AI solutions.
Extend infra/DevOps to include product analytics capture and data pipelines.

Responsibilities

Own CI/CD end-to-end—pipeline code, test orchestration, deploy safety.
Maintain our EKS cluster (AWS infrastructure).
Build developer tooling with internal stakeholders at the forefront.
Own observability—tools, alerts, data delivery to the right people at the right time.
Maintain strong security/compliance posture across services.
Lead AI adoption across Engineering and build custom stakeholder solutions.
Extend to include product analytics capture and data pipelines for leadership.

Skills

Infrastructure

Developer tooling

AI integration

End-to-end ownership

Bias to action

Team mindset

Job description

About Vitalize

Our Vision: Unlock Healthcare's Full Capacity

Health systems still run critical operations like staffing, labor planning, and capacity on spreadsheets, phone calls, and guesswork.

Vitalize is building the AI operating system for how health systems manage labor and capacity. The impact is real: we save hospitals millions in unnecessary labor spend, give clinical leaders back 10–20 hours every week, and are often the reason staff and leaders stay.

We’re trusted by leading health systems across the country and have raised more than $31M from top healthcare and technology investors, including our own customers.

Our Values

We hire and grow everyone against the same four values. Each one comes from a real Vitalize story—interview with us to hear them!

Push the Car. Step in regardless of role. We help wherever we're needed, own problems end to end, and don't stay in our lane. People can count on us.
Premier 1K. We show up for our customers, always. Nearly everyone visits a customer site in their first month, and customer feedback informs everything we do.
Run Towards the Ugly. Name the ugliest truth first, then propose the fix. Candor over comfort—we call out what's broken, and never get complacent. This shapes our craft.
Think Bigger Fridays. See the gap, fill it—no permission required. Every decision is an experiment: we run it, let the results decide, and drive real impact from day one.

About Vitalize's Platform Team

Platform encompasses everything from infrastructure that takes the app from localhost to production, to the developer tooling that allows our developers to focus on product, to the security that keeps our customers’ data safe, and much more. The Platform Team at Vitalize is unique in that we get to decide and own what it means to adopt AI in our workflows. Our job extends beyond traditional DevOps and into AI leadership. This means setting the AI roadmap for the Engineering and broader organization—deciding what workflows to bet on and what tools to incorporate.

The Role

We are hiring our second Platform Team member. The role starts with the fundamentals of cloud infrastructure like AWS, Kubernetes, and Terraform. Building on that is a deep understanding of common infrastructure patterns like cybersecurity, observability, and CI/CD. Finally, the role expands to include developer tooling and building internal apps and features that extend beyond the engineering team (e.g. internal agent workflows, onboarding tools, etc.). This means: AWS/EKS -> Vanta/Grafana/Buildkite -> React/Effect/Bun.

What You'll Do

Own CI/CD end to end—pipeline code, test orchestration, deploy safety, preview environments (we use Buildkite + self-hosted runners)
Maintain our EKS cluster (along with the AWS infrastructure that supports it)
Build developer tooling with internal stakeholders at the forefront
Own what observability means—what are the right tools? What’s the best way to get alerts? How do we get the right data to the right people at the right time?
Maintain a strong security and compliance posture across all services, both internal and external
Lead AI adoption across Engineering—decide which agent workflows to integrate, which tools to adopt, and build and maintain custom solutions for stakeholders across the organization
Extend beyond traditional Infra/DevOps to include product analytics capture and analysis, as well as helping build and maintain data pipelines to share critical information with leadership & customers

What You'll Bring

Passion for the space—You have a deep passion for infrastructure, developer tooling, and AI
Empathy for engineers—You understand other engineers and their needs
End-to-end ownership—You own your work end to end, including when it goes wrong
Bias to action—You want to ship fast and fix fast
Curiosity about emerging technology—You’re eager to adopt cutting-edge ways of working (e.g., what does it mean to deeply integrate with AI tools?)
Team mentality—You believe in “our code”—you might not have written it, but we’re a team and we’re going to fix it together

Benefits